bfr
Full Access Member
OK, brace yourself. This one's gonna make you laugh...
So many of you followed along with my BCM failure which left me without my Raptor for 35 days. Finally everything got fixed and I've been enjoying my truck again. So yesterday when I'm at the dealer to get my clunk taken care of I mention that I'd like them to check two things. 1) are there any updates for Sync? (I knew there probably weren't but I still have quite a few problems with my iPhone only syncing phone functions but not bluetooth audio) and 2) since I got my truck back from the BCM fix (at another dealer a long ways away) I did pull fuse #18 and the main fuse harness to try to reset the Sync system (which actually was successful in bringing back my BT audio).
When I was doing that, I noticed that now my fuse panel was all loosey goosey. It had all kinds of slop as I pulled the fuse and pushed way in with nothing seemingly solid as I put it back in...also seemed like maybe the kick panel trim piece was messed up...like a clip was not seating or something. I asked them if they could check it out...as maybe it was just that a clip was missing or a clip was broken or something needed to be bent to get it to click in or something ?? I don't know ?? but please check it out.
I wait while the techs get working.... (45 minutes to an hour go by)
So the service woman comes out to the waiting area to tell me my driveshaft/slip yoke repair is complete. I'm excited. Then she says there were no updates for Sync. OK, as expected. Then the kicker..."we're going to have to order you a new BCM" WTF!!! I couldn't believe my ears. I said, "what? did you say you need to order another BCM?" She says, "yep".
She goes on to explain that the BCM is located right behind the fuse panel. And apparently to access the BCM, you unclip the fuse panel from it...ie the fuse panel actually is seated into clips or holes on the BCM's plastic enclosure. She said when they investigated the loose panel, they saw the problem...the BCM enclosure had been damaged...one of the clips or whatever had apparently been broken off when they put the new (remember the 2nd attempt) BCM in. So even though from a computer perspective, my BCM is A-OK...physically the case is damaged which makes the fuse panel not seat properly. So I need another new BCM.
I (thankfully) am just finding it laughable. In fact that is what I did when she told me. I laughed. She said they'd get it ordered and call me when it was in.
So many of you followed along with my BCM failure which left me without my Raptor for 35 days. Finally everything got fixed and I've been enjoying my truck again. So yesterday when I'm at the dealer to get my clunk taken care of I mention that I'd like them to check two things. 1) are there any updates for Sync? (I knew there probably weren't but I still have quite a few problems with my iPhone only syncing phone functions but not bluetooth audio) and 2) since I got my truck back from the BCM fix (at another dealer a long ways away) I did pull fuse #18 and the main fuse harness to try to reset the Sync system (which actually was successful in bringing back my BT audio).
When I was doing that, I noticed that now my fuse panel was all loosey goosey. It had all kinds of slop as I pulled the fuse and pushed way in with nothing seemingly solid as I put it back in...also seemed like maybe the kick panel trim piece was messed up...like a clip was not seating or something. I asked them if they could check it out...as maybe it was just that a clip was missing or a clip was broken or something needed to be bent to get it to click in or something ?? I don't know ?? but please check it out.
I wait while the techs get working.... (45 minutes to an hour go by)
So the service woman comes out to the waiting area to tell me my driveshaft/slip yoke repair is complete. I'm excited. Then she says there were no updates for Sync. OK, as expected. Then the kicker..."we're going to have to order you a new BCM" WTF!!! I couldn't believe my ears. I said, "what? did you say you need to order another BCM?" She says, "yep".
She goes on to explain that the BCM is located right behind the fuse panel. And apparently to access the BCM, you unclip the fuse panel from it...ie the fuse panel actually is seated into clips or holes on the BCM's plastic enclosure. She said when they investigated the loose panel, they saw the problem...the BCM enclosure had been damaged...one of the clips or whatever had apparently been broken off when they put the new (remember the 2nd attempt) BCM in. So even though from a computer perspective, my BCM is A-OK...physically the case is damaged which makes the fuse panel not seat properly. So I need another new BCM.
I (thankfully) am just finding it laughable. In fact that is what I did when she told me. I laughed. She said they'd get it ordered and call me when it was in.
