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Thanks Rick! A+ Service

Discussion in 'Freedom Motorsports' started by Johntn87, Jun 13, 2019.

  1. Johntn87

    Johntn87 Member

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    Just wanted to drop a review for Rick @ Freedom motorsports.

    I was looking for a revolver x4 for my 2019 SCREW and he gave me the most competitive pricing around and it was shipped to me lightning quick. It showed up at my door two days after I ordered it.

    I was very excited when I saw it on my porch but then was disappointed as the FedEx delivery person ignored the multiple warnings on the package to not stand it on it's end. I opened up the box and the passenger rail had a bend at the edge with chipped paint and the driver rail had chipped paint. Was kind of surprised that for such an expensive product that the box would be so poorly packed. Apparently this is a common problem with these rails based on a quick google search.

    Anyway, I reached out to Rick about the problem and he had rails overnighted to me at his expense. The new rails arrived defect free. He definitely knows how to take care of a client.

    I am one happy customer and have no reservations about doing business with him again.

    John
     
  2. Rick@FreedomMotorsports

    [email protected] FRF Customer Support Specialist Supporting Vendor

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    Thanks John for the great review and comments!
    I am glad everything worked out and I was able to help you quickly.
    Let me know if you need anything else for your Raptor.

    Rick
     

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