Help Support Ford Raptor Forum by donating:


Sync Sucks

Discussion in 'Ford F-150 Raptor General Discussions [GEN 2]' started by FDHog, Sep 21, 2020.

  1. FDHog

    FDHog Full Access Member

    Posts:
    238
    Likes Received:
    237
    Joined:
    Jul 10, 2020
    Location:
    NJ Shore
    About a month ago my Sync system has gotten a mind of it's own.
    First the screen went blank. Restarted and it was fine. since then it has booted up without audio controls, and then without Nav. This has happened 3 times and each time I do a reset (vol and FF buttons) and it works fine.
    Can't bring it to dealer cause I can't replicate it at will. Weird.
     
  2. CoronaRaptor

    CoronaRaptor FRF Addict

    Posts:
    15,440
    Likes Received:
    4,330
    Joined:
    Dec 17, 2012
    Location:
    CANADA
    Does that happen when your phone is plugged in? Back when my gen 1 was new and I had a blackberry, weird shit use to happen, the volume would get stuck loud and the nav would freeze. Somehow it fixed itself after I started using an iphone, lol.
     
  3. dgr810

    dgr810 Member

    Posts:
    25
    Likes Received:
    7
    Joined:
    Feb 11, 2019
    Location:
    01541
    Agreed. I just posted about this down below. Truck Goes in on Weds. I just have a dead screen - no radio - Bluetooth- CarPlay - back up cam - nothing. No sound either. Silent car rides are awesome. It’s always been glitchy. This is the first time it decided it was going to off itself.


    Sent from my iPhone using Tapatalk
     
  4. FDHog

    FDHog Full Access Member

    Posts:
    238
    Likes Received:
    237
    Joined:
    Jul 10, 2020
    Location:
    NJ Shore
    Does it without iPhone connected. Guess I'll just wait till it craps out. Seems like a software issue. Like it doesn't boot up properly and needs a kick in the ass.
    Too much electronics in these new trucks. If I keep it past 3 yrs there's an extended warranty in my future.
     
  5. pat247

    pat247 Full Access Member

    Age:
    71
    Posts:
    683
    Likes Received:
    408
    Joined:
    Aug 31, 2011
    Location:
    Oklahoma
    A good rule of thumb when starting a newer car or truck, cycle the key to on(not start), wait 2 to 5 seconds (your choice) then start. Will save you many seconds down the road. As with all computers sometimes a driver will not load correctly because of where it is in the startup sequence and sometimes the file just gets corrupted. Usually the SYNC maintenance thing that happens every so often will fix these kinds of problems.
     
    bobn and zemuron99 like this.
  6. bobn

    bobn Full Access Member

    Posts:
    155
    Likes Received:
    83
    Joined:
    Mar 25, 2018
    Location:
    "The Last Best Place"
    The good ol' black screen of death.

    Have to be careful with warranty stuff. As if you report an issue and the dealer can't replicate it, you are now charged for labor. Guess this policy changed in the past couple of years, but I just recently found out about it.
     
  7. Vader

    Vader Member

    Posts:
    15
    Likes Received:
    18
    Joined:
    Sep 11, 2017
    Location:
    Cypress TX
    record the issue with your iphone and play it backs for the dealer.
     
  8. FastEddie

    FastEddie Full Access Member

    Posts:
    907
    Likes Received:
    297
    Joined:
    Apr 27, 2014
    Had similar sync issues with my gen 1. Took it into dealer several times and they replaced some modules. Was getting close to where I was going to being able to lemon law the truck, but they ultimately had a ford engineer come out and he fixed it.
     

Share This Page