Funny you mention Starfvcks. My wife calls me a Starbucks terrorist. While over the many years they’ve been in business I’ve frequented them a few times, and by that I mean maybe ten times a year or so. And I expect, no demand, a good drink for what they charge
in 2019 near Denver on way to Moab we stopped in one. I ordered my usual, a vente (XL) breve (half n half) cappuccino. They charge an extra fitty cents for breve. I pay, go over to watch the barister (which stands for a bunch of BS) and I see her make it with milk. The beeyatch hands it to me and I say is that breve? Uh, yeah. No it’s not, I said. I just watched you make it with milk. Uh, we’re out of half n half except at the fixin bar. You want me to get it? Uh, yeah, I’d like what I paid for. She goes and gets it, spills the drink out and prepares to make it in the same cup. I said do you mind if I have it in a new cup? Oh, well I’m environmentally conscious and don’t want to pollute. I wanted to jump across and strangle her. I said don’t foist your tree hugging crap on me. She threw the cup out, remade it, it was so hot it was basically boiled. I took the top off and spilled it on the counter, went to the register, said give me my money back. I also was given a ten dollar gift card.
And don’t get me started. That’s only the beginning of my trials and travails at that piece of crap company.
I’ve lived that story in other venues, but not s-bux. I’m a simple man, with simple needs. Black coffee to go with my Black Raptor ; #BlackRaptorsMatter and all that. Cold beer, neat bourbon, and if I’m feeling adventurous, I’ll grab a Mocha. My wife OTOH... some times it takes 15 seconds of speaking time for her to give her order. Double ewe. Tee. Eff. it’s coffee fer ****’s sake! <ETA: The filters are STRONG here. Even FAUX profanity is blocked; that was “fer f o o k ’ s sake” before getting splatted>
Going, way, way back, I had a friend of a friend who was a Denny’s waitress. My buds and I would come in while she was on shift. she took care of us and we took care of her. Holy crap she hustled like crazy for basically scraps from cheapskate customers. So I generally tip well, unless you really, really f*ck up. Once in Edinburgh, on my birthday, my wife picked out this place, we sat and waited, and waited, and waited... 3 other tables come in, get seated, get drinks, the first table gets food - we have nothing. I want to leave, wife says be patient... Ok. Waitress passes by, I stop her and ask “Hey, are we f*cking invisible here? I’ve been her 20 <expletive deleted> minutes, not even a <expletive deleted> glass of water, I’ve watched you seat 3 tables, get them drinks, serve one food, and you haven’t even asked us if we’d like some water. Could we get another waiter/waitress please? One who, you know CARES?”
By this time, I’ve let my temper creep up. volume was high, manager intervenes and explains waitress is new. I counter : “Maybe she should consider a profession that doesn’t require human interaction, because this isn’t the job for her”. Wife is now actively trying to ensure I don’t end my birthday in jail... in a foreign country, with a very poor exchange rate for us. After she re-establishes comms with my rational self a couple minutes later, mgr. -- doing the right thing by customer service here -- offers us a free meal. I decline, politely; I appreciate the offer, but seek only to get a meal and drinks, which we’ll pay for - now please secure me another wait staff so we can get some food. I’m starving, my wife’s twisted her ankle on the way here, and it’s the coldest I’ve ever been on my birthday. Could I actually...you know get some water now?
At the end of the meal, I felt bad for my wife, she’d picked this place out and the hotel said it was good spot. I disabused them of that premise upon our return. We went to a bar after and got way better service. As we were walking to the bar, my wife broke the awkward silence with “I’ve only seen you not tip once before, I’m sorry this didn’t turn out well” Things happen. After a few wee heavies, I wasn’t too worried about it.
We all serve time as “that guy” in our lives. If we’re lucky, it’s only for a short time.