Frustrated by Rigid's "Lifetime Warranty". I know it is well documented that they will only warranty their items if a receipt is available, but when you are selling lights in this price range you have to know they will stay with the original vehicle for many years. Most people sell or trade their vehicle after 3-5 years and they end up in someone else's hands who probably valued their supposed quality product, but won't have the original paperwork. Unfortunately, subsequent owners are left out in the cold. Their "Lifetime Warranty" should be marketed properly as an "Original Purchaser Only" warranty. I bought a 2010 Raptor with approximately $20,000 in modifications done to it. It has 4 Rigid E-series lights (50 inch spot, 20 inch amber combo, and 2 6 inch floods). This is nearly $3,000 in lights purchased from Rigid, whether by me or not shouldn't matter. The 20 inch combo suddenly dimmed to about 20%-30% of it's typical output. I checked all wiring, grounds, etc... and determined the unit was defective. I requested an RMA from Rigid and they immediately asked for my receipt. I informed the rep that I purchased the vehicle used and did not receive any paperwork. I was then told politely that they would not warranty them, but I could pay them $120 (plus shipping) and they would repair it. I find it puzzling for a company that charges so much for their product (but according to many forums still has many quality issues) to require a receipt for their "Lifetime Warranty" to be honored. Why would this be necessary? If they are making such a high quality and superior product why does it matter if you are the original purchaser? The "Lifetime Warranty" is supposed to show their confidence in their own product, but this is a surface level claim that will not hold up for most people.