Power train malfunction/Reduced Power/Malfunction Lamp

[Daxton]

‘18 and 5500 miles.
This happened last night:
Left work 2 miles to highway all was fine. Entered highway up to about 55mph when it sounded and felt like either the tranny dropped to ground or transfer case dropped. Engine revved up and stuck in 5th gear. Let off gas and it upshifted to 9th gear skipping all in between. I then slowed down to stop and check all out underneath etc. Gear select lights went from 9 to 5 to 1. No leaks, nothing missing I could see. Would not shift into reverse and only to Drive. I slowly proceeded forward and a really hard shift from 1 skipping all to 5 and as I accelerated slowly it then skipped to 9.

I made it to dealer at closing time to get a loaner. Will know nothing till Monday. Ford App lit up and had 2 faults which also appeared on the instrument panel.

Any ideas on what the issue may be outside of total Transmission issue?
Truck was built 3/29/18.






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[Daxton]

Trucks been in for a week and not plugged into yet but tech thinks it might be the output speed sensor.


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[k-rub]

Sounds similar to what happened with mine. Ended up being the transfer case.

 

[Daxton]

3 weeks complete. Valve body replaced and no change. Ford has directed them to drop the transmission.
I contacted Ford, received a case number and a region service manager. He contacted me and said he will guide it through the process.
I told him I’m ready for a buy back.


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[EricM]

Seems like a lot of Gen 2 trucks are being bought back by Ford lately. What's up with that?

Ten speed not ready for prime time? Bad T-case design? Oiling issues with the 3.5? Just defective parts making themselves known as ususal on new vehicles, and it's no worse than it always has been?

 

[smurfslayer]

you only hear about the problems, so it’s easy to ignore the 17,000 other Gen2 that haven’t had a problem today.

 

[aalonso]

Seems like a lot of Gen 2 trucks are being bought back by Ford lately. What's up with that?

Ten speed not ready for prime time? Bad T-case design? Oiling issues with the 3.5? Just defective parts making themselves known as ususal on new vehicles, and it's no worse than it always has been?

Don’t believe the hype!! A lot of these horror stories have to do with crappy dealerships with “much to be desired” service departments which lack experienced trained technicians... our trucks are no different than any other vehicles.. powertrain designs are in par with any other vehicles which are built with the same quality or better..

Even so called luxury brands such as BMW, Mercedes and Land Rover ir Range Rover have similar problems!!


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[jaz13]

We're well over 50k Gen 2 Raptors on the road, so a handful of buybacks are to be expected. My wife's brand new '19 MINI (200 miles) has been in the shop all week waiting for a faulty sensor to be replaced. Shit happens. My '17 Raptor is pushing 19k miles and has been to the dealership exactly once, and that was for an oil change and tire rotation. I feel bad for the Raptor owners who are having problems, but they are definitely in the minority.

 

[Bhollier]

Don’t believe the hype!! A lot of these horror stories have to do with crappy dealerships with “much to be desired” service departments which lack experienced trained technicians... our trucks are no different than any other vehicles.. powertrain designs are in par with any other vehicles which are built with the same quality or better..

Even so called luxury brands such as BMW, Mercedes and Land Rover ir Range Rover have similar problems!!


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I would have to agree with you here. My Raptor is heavily modified and have had only a couple of very small issues. In comparison to my wife's Maserati that seem to makes it's quarterly trips to the dealership for service for various issues.

 

[Daxton]

The tech working on my truck just called me, flashed the tranny, no change, valve body-no change, dropped the tranny today and can’t find a thing wrong with it. Looks perfect. He is perplexed. I asked him to look at transfer case. He will look further tomorrow.

He asked asked about the wires for my fogs and if it started doing this after the install. I said NO that was done first month I had truck and this is 5 months in! Wtf. He didn’t force the ask but I told him that was on all raptors- hot upfitter switch wires.

Just sharing all this in case it helps anyone else in the future.

Any new ideas besides the one I already know .... a different dealer?



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[Daxton]

Update:
40 days in. Ford engineer flew in today to inspect my truck, so I was told via a phone call from a Detroit based Ford manager and the Dealer. New transmission ordered. Supposedly will be here Monday 10/22.


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[Jlreb]

Update:
40 days in. Ford engineer flew in today to inspect my truck, so I was told via a phone call from a Detroit based Ford manager and the Dealer. New transmission ordered. Supposedly will be here Monday 10/22.



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Keep us updated and good luck.

 

[pierceography]

40 days and still no resolution? That sucks. I hope a new trans fixes it.

Is the dealership or Ford providing you with a loaner?

 

[k-rub]

Did they look at the transfer case? They replaced the torque converter, fluid pump, all the seals, and finally the entire transmission before realizing it was the transfer case. 36 days total.

When you pick up your truck inspect the hell out of it. They lost my middle skidplate and left it off saying it was my fault. They had the balls to check my service record and call me a week later saying it was another dealership that left off the plate because I went in for an oil change there...

They scratched several places on the paint. Hell they used touchup paint on a few areas so I wouldn't notice.

Update:
40 days in. Ford engineer flew in today to inspect my truck, so I was told via a phone call from a Detroit based Ford manager and the Dealer. New transmission ordered. Supposedly will be here Monday 10/22.


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[Daxton]

Did they look at the transfer case? They replaced the torque converter, fluid pump, all the seals, and finally the entire transmission before realizing it was the transfer case. 36 days total.

When you pick up your truck inspect the hell out of it. They lost my middle skidplate and left it off saying it was my fault. They had the balls to check my service record and call me a week later saying it was another dealership that left off the plate because I went in for an oil change there...

They scratched several places on the paint. Hell they used touchup paint on a few areas so I wouldn't notice.

I told them to look at transfer case 5 times based on your example. They have not based on what I have been told, they know better. I don’t have time to deal with it anymore and I’m packing on miles on their rental. That’s my silver lining at this point.


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[DrippinRaptor]

Sounds like my pile of shit truck. My 2018 was gone most of September due to 'Timing belt tensioner' problems. Got it back about 3 weeks ago, and this weekend got the Powertrain Malfunction issue similar to yours. Told the dealer to come haul it off this morning and bring me a loaner. Tired of this unreliable vehicle. I wouldn't feel safe taking any kind of extended trip with it.

 

[Daxton]

Ok, dealer called late today. New tranny delivered and installed this afternoon. First pass they say, all gears, reverse, work. They will test drive tomorrow! I said good luck and call me when it’s ready. We shall see!




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[raisins]

Sounds like my pile of shit truck. My 2018 was gone most of September due to 'Timing belt tensioner' problems. Got it back about 3 weeks ago, and this weekend got the Powertrain Malfunction issue similar to yours. Told the dealer to come haul it off this morning and bring me a loaner. Tired of this unreliable vehicle. I wouldn't feel safe taking any kind of extended trip with it.

View attachment 114558

Yup. I just got my truck back exactly 8 days ago, while it was at the dealer for a hair over a month due to a rattle on startup. They replaced the entire longblock. I'm assuming it was the timing belt tensioner since the rattle went away after a couple seconds - also assuming that the noise went away after the engine built up oil pressure. They found a cracked piston skirt, metal shavings in oil and an oil leak somewhere on the bottom of the engine. Mind you, I bought the truck with 7,193 miles and it went in after putting about 800 miles on it. Truck now has about 8,400 miles on it, meaning I put about 400 miles on it. Here's the kicker - it's doing the same f-ing thing again. Sad that my $67k truck has spent more time at the dealer than in my hands. I don't trust this thing one bit. Off to Ford we go.

 

[DrippinRaptor]

Dealer called and supposedly my throttle body was bad and causing my power train malfunction. They replaced it, and will be delivery it back to me this evening. We shall see... How does a throttle body go bad on a 2018?

 

[Daxton]

Dealer called and supposedly my throttle body was bad and causing my power train malfunction. They replaced it, and will be delivery it back to me this evening. We shall see... How does a throttle body go bad on a 2018?

They probably sent you the one they put in mine since it didn’t help my situation. they said they had to order mine and it took a few day to get to SA. They have my old tranny, 2!throttle bodies, and 8 new sensors that did no good.

The new tranny is installed and supposedly all is good. I can’t pick it up until tomorrow afternoon. I HAVE A FULL TIME JOB AND CANT JUMP TO THEIR NUMEROUS CALLS AND EXCITEMENT that they finally feel it’s fixed.





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