Oct build movement?

Discussion in 'Ford F-150 Raptor General Discussions [GEN 2]' started by BajaFred, Dec 12, 2016.

  1. Jmythehead

    Jmythehead Member

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    Ordered my truck Aug 2, truck was built on Oct 10, sat on the famous ramp 59 with all the other misfit toys. Last update was on Dec 12 when it said in transit, been in transit ever since, no other updates when i check. Tuesday my salesmen calls me and says, trucks here, when do you want to pick it up. I don't even know if Ford knows where the trucks are half the time, but i'm glad mine finally made it. BTW mine was the second one the dealer had received.
     
  2. J.Bodolay

    J.Bodolay Full Access Member

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    Congratulations!!
     
    Last edited: Jan 12, 2017
  3. bstoner59

    bstoner59 does it come in shmedium?

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    I'm not sure why everyone is shocked? This was obviously going to happen. Just be happy they found the issue before shipping the trucks out. All you guys complaining about ordering yours first and not having yet would be beyond pissed if your trucks broke. There would be threads all over about Ford allowing subpar trucks out of the factory. They are in a lose lose with guys like you that are never happy so they will do whatever they can to not make national headlines and avoid recalls. Even with all of your letters going to Mark Fields


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  4. Delmer

    Delmer Full Access Member

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    It's not shocking that Ford found an issue and spent months trying to get it worked out - that's fine. The problem is they violated the business rule of "keep all relevant stakeholders informed". I don't believe there'd be but a fraction of the frustration if Ford would've managed expectations by providing detailed information - or allowing their dealers access to that information - to say "this is what we're doing to your truck and we expect it to take X amount of time - sorry for the delay." The lack of common courtesy towards the customer is what makes me angry - but now I'm happy that my truck's ETA is between the 17th & 23d. :biggrin:
     
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  5. warrior

    warrior Your Wife's Personal Trainer

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    spoken like a guy that is not getting a Gen 2. My issue is NO communication from Ford, how about telling customers what is going on? shit happens, I get it. Just tell me, now the whole why my truck isnt built yet when I ordered July 28th?
     
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  6. bdub85

    bdub85 Full Access Member

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    The ordering process is absolutely terrible. But the truck is worth the wait trust me.

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  7. bstoner59

    bstoner59 does it come in shmedium?

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    I've seen this play out with my first 3 Gen 1's. I don't play this order game for this exact reason. I've ordered 1 vehicle in my life and it will most likely be the last. If/when I get my Gen 2 I will pick one up off the lot on a moments notice like every other car I've purchased.

    Ford couldn't communicate the release date, the day the order banks opened or anything else on the front side and you expected everything to all of a sudden be crystal clear once the orders were placed? I've got some ocean front property in Arizona for you.


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    ---------- Post added at 08:33 AM ---------- Previous post was at 08:32 AM ----------



    That's my point. Sit back, relax and the truck will get there. They aren't going to cancel your order if Ford has it built. In 5 months this is all going to be forgotten


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  8. Bassman

    Bassman Full Access Member

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    Well, so much for my ETA.... My ETA of 1/19 - 1/25 has now been delayed until FEBRUARY 5!!! Already disappointed about my truck sitting there for 2 1/2 months, and now when I get an ETA, they disappoint me again by delaying it even further. You would think that they would at least try to be somewhat accurate with the ETA's, given that we have been hanging on every little update for months. I have been very calm up until this point, but pushing the ETA back 2 more weeks has severely pissed me off today. I sold my old truck last week, based on the original ETA (and thinking it might show up sooner than the ETA, like some have here on the Forum). So, now I'm sitting here with bass tournaments starting in a few weeks, no truck to pull my boat, and no telling when my imaginary Raptor is going to show up.

    Sorry, had to vent....
     
  9. theBoss

    theBoss Full Access Member

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    I traded my 2014 on October 24th for a built truck with ETA of November 12th. Now it's January and still no truck. Hard to be to mad at my dealer. They're stuck just like me. 3 months without a truck is a pain. But should be here any day so I just have to wait.
     
  10. smurfslayer

    smurfslayer Be vewwy, vewwy quiet. We’re hunting sasquatch77

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    I’ve kind of stuck up for Ford here more than not because I believe they unearthed one or more issues in the early trucks that caused them to hold them back. Obviously, this screwed up ordering vs. delivery customer expectations quite a bit. I can see where the target audience here are enthusiasts, not your run of the mill ecocline driver. When you look at it in that light, I think Ford ought to look quite a bit critically at the Ford Performance vehicle buying process front to back. I know we’re not buying Bentleys here, but there’s a whole lot of room for improvement.
     

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