Yea....Like Jeep is gonna let anyone (consumer Joe) come in there and start commanding to look at cylinder walls and want leak down tests and this that and the other. I have two Chrysler’s, a Jeep Grand Cherokee and a Ram 2500. The Jeep when under warranty was the absolute biggest nightmare. I hate how they (Chrysler dealerships) operate. I can’t wait to sell the Jeep.
By "Consumer Joe" I think what you really mean is the owner of the vehicle. It is in no way unreasonable to ask to see the engine when the head comes off. Maybe you had a bad experience at your dealership because you don't know how to talk to people.