I already posted this in another thread but here is my experience: Screw Recon! I got my order confirmation and they had the shipper and the address listed wrong. When I ordered, I requested that they use UPS only. I even offered to pay extra for UPS. The thing is that UPS has a presence here in Mexico rather than the other companies (fed-ex, dhl etc) that contract out to "locals" to do the final delivery. This makes a big difference in customs duties and lots of times the difference if the item will get delivered at all. Anyway, when I called them back to re-confirm the address and the shipper I spoke with a man that could only be described as having a "bunch of attitude". He grumbled around and stated that "UPS is not the only company to ship to Mexico". He stated that their way was the only way the items would be shipped. I told him that if they could not ship to the agreed address by the agreed to carrier I would have to cancel the order. He hung up on me... Five minutes later, my Crackberry went off. I had an e-mail from their supervisor stating that he could ship UPS if I needed it. I called him back and in speaking to him, re-instated the order. He stated at this time that the items would not ship until the following Monday. (12 march) As of 26 March, I still had not gotten any order confirmation. Sent them an e-mail stating that I was going out of the country and if the order had not been shipped, please cancel. No word back... Recon.