I just recently bought a new 2020 Gen 2, and the front camera will sometimes work fine, and other times be incredibly dim, nearly black. It has also glitched showing only a green screen with bars, a clear malfunction. I brought it to the dealership today for the 5,000 mile maintenance, and they were able to replicate the dark camera problem, but are calling it normal, claiming it is the auto dimming feature. The other three cameras (side view and rear) work perfectly fine and are not dimming in the bright light. I've attached a couple of pictures, and a video of what it's currently doing.
Has anybody had any similar issues with their front camera? This is my first experience dealing with Ford warranty, and I'm already seeing that this may become a PITA.
Does anybody have suggestions or recommendations on what my next course of action should be?
Here is the video:
Here are some picture attachments, you can see in one that the camera is at an acceptable dim level, on another picture you can see it is night time and it still isn't working.
Has anybody had any similar issues with their front camera? This is my first experience dealing with Ford warranty, and I'm already seeing that this may become a PITA.
Does anybody have suggestions or recommendations on what my next course of action should be?
Here is the video:
Here are some picture attachments, you can see in one that the camera is at an acceptable dim level, on another picture you can see it is night time and it still isn't working.