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FordRaptorLights Customer Service Rocks!!

Discussion in 'Ford Raptor Lighting Forum [GEN 2]' started by HotLap, Jan 10, 2020.

  1. HotLap

    HotLap Full Access Member

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    Hey Jeff, just a quick shout out to say THANK YOU for your excellent customer service and standing behind your products!! After 14 months I really didn't expect it to still be under warranty and you couldn't have made it any easier for the exchange! The replacement KC Flex light arrived and I will be installing soon.

    Again, super impressed with your professional attitude and excellent customer service - I continue to recommend you to any Raptor owners that haven't yet added lighting!!
     
  2. FordRaptorLights.com

    FordRaptorLights.com Supporting Vendor Supporting Vendor

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    Thank you and glad we could help!
     
    sixshooter_45 likes this.
  3. Joefadams

    Joefadams Member

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    2nd this for sure! I’ve purchased multiple items from them over the year and a half I’ve owned my truck. Customer service is impeccable and response to questions and feedback is always near immediate. Highly recommend!!
     
  4. FordRaptorLights.com

    FordRaptorLights.com Supporting Vendor Supporting Vendor

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    Thanks Joe! Always happy to assist any way we can.
     
  5. RickB

    RickB Member

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    I agree with the two complements above! Jeff has been AWESOME....had both at 2018 and 2019 Raptor. He was great in helping me figure out how to connect the wiring harness on my 2018 and when I was moved the lights to the 2019 a year later, I asked him about a gasket that come with the kit a year ago and he sent me a new set for free. His customer service is top notch! Thank you Jeff!
     
    FordRaptorLights.com likes this.
  6. FordRaptorLights.com

    FordRaptorLights.com Supporting Vendor Supporting Vendor

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    Happy to help! Let us know if there is anything else we can assist with.
     

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