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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 3]
Ford saying my vehicle was delivered but it never arrived to dealer
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<blockquote data-quote="Cheyennedogsoldier" data-source="post: 1873945" data-attributes="member: 59031"><p>So Ford chat, my dealers vin visibility and my Ford tracker all show that my vehicle was delivered. However, the vehicle never made it to the dealership. The explanation I got from my dealer was that Ford "lost the keys" to my truck so they were unable to load the vehicle for transport. I have checked all of my available resources and even called Ford Marketing and opened a case to find my truck. This was about a week ago. Despite exhausting all of my contact options I still have no answers from Ford, I am unable to track my vehicle using chat, visibility or my tracker because it only reads as delivered. I have been waiting a year now for this truck, my original order was in feb 2022. I am kind of fed up with my dealer and this whole ordering business and have started entertaining just picking one up on the lot if I can negotiate to $5k ADM I refuse to go higher than that and even $5k doesn't sit right with me. I feel like I am so close to the truck being delivered but at the same time I feel like since the truck is marked delivered it will be sitting in Dearborn unnoticed for who knows how long. Just interested to hear your guys thoughts on what you would do or if this has happened to anybody else before? Truly the most frustrating purchasing experience I have ever endured.</p></blockquote><p></p>
[QUOTE="Cheyennedogsoldier, post: 1873945, member: 59031"] So Ford chat, my dealers vin visibility and my Ford tracker all show that my vehicle was delivered. However, the vehicle never made it to the dealership. The explanation I got from my dealer was that Ford "lost the keys" to my truck so they were unable to load the vehicle for transport. I have checked all of my available resources and even called Ford Marketing and opened a case to find my truck. This was about a week ago. Despite exhausting all of my contact options I still have no answers from Ford, I am unable to track my vehicle using chat, visibility or my tracker because it only reads as delivered. I have been waiting a year now for this truck, my original order was in feb 2022. I am kind of fed up with my dealer and this whole ordering business and have started entertaining just picking one up on the lot if I can negotiate to $5k ADM I refuse to go higher than that and even $5k doesn't sit right with me. I feel like I am so close to the truck being delivered but at the same time I feel like since the truck is marked delivered it will be sitting in Dearborn unnoticed for who knows how long. Just interested to hear your guys thoughts on what you would do or if this has happened to anybody else before? Truly the most frustrating purchasing experience I have ever endured. [/QUOTE]
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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 3]
Ford saying my vehicle was delivered but it never arrived to dealer
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