Ford can't ship my truck 53 miles to the dealer.

[Tazercat]

WTF Ford?? My truck was "released" from the factory on 5/31. Today is 7/25 and my truck is still sitting awaiting shipment. Every week to 10 days Ford just pushes the delivery dates back. They don't even e mail me with updates any more. I've tried calling customer service, Ford Performance and my salesman. No one can tell me anything other than "It's showing carrier delays." Meanwhile trucks are being completed and shipped after mine including to my dealer.

 

[Donovan]

So it is illegal to pick it up from factory?

 

[2020FordRaptor]

WTF Ford?? My truck was "released" from the factory on 5/31. Today is 7/25 and my truck is still sitting awaiting shipment. Every week to 10 days Ford just pushes the delivery dates back. They don't even e mail me with updates any more. I've tried calling customer service, Ford Performance and my salesman. No one can tell me anything other than "It's showing carrier delays." Meanwhile trucks are being completed and shipped after mine including to my dealer.

Sounds like your dealer has some Ford problems. That just doesn't happen. Need to talk to your salesman and coax information out of him. Not normal at all.

 

[dsg2003mach1]

very frustrating, have you been able to get it escalated to a zone rep or something? I've heard of quite a few people having Raptors and GT500s stuck at the factory. Hell, one is the owner of a dealership and still can't get his car sprung - not on a chip hold or anything else

 

[GordoJay]

So it is illegal to pick it up from factory?

Most states have laws to protect us from doing that.

 

[Donovan]

Interesting.

insurances and liabilities I guess..

 

[nealhoney]

Sounds like your dealer has some Ford problems. That just doesn't happen. Need to talk to your salesman and coax information out of him. Not normal at all.

This is pretty common actually. It’s happened to me twice now. I didn’t purchase the first Raptor but now it’s happening to my second order. The latest Raptor was built 1/17, chip hold until 6/28, now shipping delay with no end in site.

 

[Ruger]

I suggest that you ask to speak to the owner of the dealership, and that you ask him to personally intervene. Suggest that he send someone from his dealership to Ford and drive it off their lot to the dealership. It's not the best way to break in a new engine, but certainly not the worst.

 

[nikhsub1]

Ford is still making Gen 2's?

 

[New recaros]

Go around the salesman, no lower than the GM