Dealer Sold My Raptor 37 to Another Buyer!

[WestlakeHorn]

Covert sucks. We have bought vehicles from their Ford, Jeep and Cadillac dealers over the years, but they showed their true colors during the pandemic. We will never buy another vehicle from them again.

We was able to purchase my Raptor through a customer retail order with Mac Haik. I was definitely concerned they would sell the truck out from under me and was ready to call in a favor at the Attorney General’s Office to make their lives hell. Thankfully, they honored the commitment and I have the truck. No complaints.

 

[TXRaptor37]

So it’s been a year since Covert Ford in Austin, TX f’ed me over on my 37 PP Raptor.
Feels so great to finally receive my 23’ with the same specs purchased from another dealer, and for a lower price!
I need to drive it to their lot with the other dealer tags still on…..not really, but maybe!

 

[TXRaptor37]

But I don’t have a heated steering wheel now!!

 

[Meat2022]

So it’s been a year since Covert Ford in Austin, TX f’ed me over on my 37 PP Raptor.
Feels so great to finally receive my 23’ with the same specs purchased from another dealer, and for a lower price!
I need to drive it to their lot with the other dealer tags still on…..not really, but maybe! View attachment 403479View attachment 403480View attachment 403481View attachment 403482

Get a big flag from where you bought it and fly it in the bed of your truck like a MAGA flag while driving around the parking lot

 

[Nex]

Happy new Raptor day! Glad you got the build you wanted.

 

[TXRaptor37]

Thanks! Much appreciated
Def like the dealer flag idea!!

 

[raptorzz]

Hey Raptor nation, unfortunately I’m leaving forum since I don’t have a Raptor anymore

I was completely screwed over by Covert Ford in Austin, TX. Details below, which are 100% accurate. Spoke with the GM of dealer today, Carlos, and would highly recommend NOT to do business with such clowns.

Raptor 37 PP with an Oct 10 2021 order:
- walked into dealer Jan 19th 2022
- sales person and inventory manager print out a few Raptors that they have dealer stock ordered and told me were not spoken for and available to reserve
- I selected a Black, loaded 37 PP
- Signed the attached order form which included the VIN number, order number, and agreement to pay $5k over sticker
- paid $500 deposit and both myself and the salesperson signed the document
- Called 2.17.22 (my B-Day) hoping to get any updates and good news as a gift
- salesperson starts back peddling and says the truck might have to be switched?!?!
- I then visit the dealer 2.18.22 and ask for Sales Manager, Lee, he apologizes about confusion and claims he will get to the bottom of it since there are 2 buyers, 1 truck. I said if I’m the 2nd guy, I’ll back off and take my deposit back, but I could tell something was off.
- straight asked if they sold to someone else for more money and it was obvious
- they then ghost me for 3 days after he claims we was gonna work it out with the GM
- GM calls me today, provides no real reason that this mistake happens and has the nerve to say “my story isn’t adding up” and that they can’t sell me the truck. And they can’t confirm if/when another 37 PP available. I plead my case and falls on deaf ears, as they don’t care and want the extra $$ from the other buyer.

I ask for my deposit back and said I’ll take business elsewhere and would rather pay more money to work with a dealer that has any integrity, which is rare nowadays.

It’s truly a shame dealers can get away with this nowadays, but what can I do.

Anyways if you read this whole post, I appreciate the floor to vent, and please do NOT use Covert Ford Austin, TX

Best of luck with your Raptors! Bought a Tremor instead from Mac Haik (who have been awesome) and will enjoy it till this market hopefully adjust back to sanity in a couple years and I can get a Raptor next time!!

Nice tremor

 

[TXRaptor37]

Nice tremor

Yeah, the Tremor didn’t last long!
Good looking truck, but honestly has a very harsh suspension. I actually owed it for about 3 months and then traded it in for an AT4X. The GMC is actually a beautiful truck but I always knew I really wanted a Raptor!

 

[raptorzz]

I see you like black cars,
Very nice taste. Happy raptor day

 

[Parappa The Rapta]

For the Texas peeps, there is a little dealership called Bud Cross Ford in Caldwell, got my 23 at sticker there and the whole transaction took about 2 hours from start to finish. I'd keep an eye on their inventory, good dealership.