Thank you! Any idea how they diagnose this? The 3 separate times I brought my Raptor in for this I was told that it was normal.Service bulletin was released today.
SSM 50972 2021-2022 F-150 Raptor - Clunk/Thump/Rattle Noise From The Front And/Or Rear When Going Over Bumps - Built On Or Before 16-Jun-2022
Some 2021-2022 F-150 Raptor vehicles built on or before 16-Jun-2022 may experience a clunk, thump, and/or rattle noise from the front and /or rear when going over bumps. This may be due to a concern with the shock absorbers. Refer to Workshop Manual (WSM), Sections 100-04 and 204-00 to perform the appropriate noise, vibration and harshness (NVH) diagnosis and inspections. If diagnosis leads to a shock absorber, replace only the affected shock absorber(s). Refer to WSM, Sections 204-01B (front) and/or 204-02 (rear).
Recalls are generally for safety issues, which this is not. It would be a waste of everyone’s time to bring every vehicle to the dealer for an issue their truck doesn’t exhibit; not all of the shocks have the noise concern.Good news would be if Fox/Ford issued a recall and stated the exact cause/origin and provided a solution that works reliably.
This is not "good" news in my opinion because plenty of shocks were already replaced chasing a solution and the clunk persists, and remember this happened on Gen2 as well with no solution that worked to my knowledge or experience (I lemoned my old '19 Live Valve clunker and found a used replacement non clunker/rattler). I took my replacement out for a test drive and immediately aimed for the rough road, train tracks, and man hole covers to listen for the clunk/rattle.
The service bulletin references vehicles built before June 16, 2022 (gen2 had it too) so was a fix put in place on the factory line (a part or a process) on that date and what is the fix? If any clunk/rattlers built after that date post here about the noise that would be helpful.
If/When Fox releases Race Series shocks for the Gen3 and the clunk/rattle is resolved after install that would be interesting.
Yes, a basic set of chassis ears on the suspect shock will isolate the noise. Before this bulletin was published, dealers could only compare with like units. If other units had the same noise, they could only deem it as normal until further diagnostic direction was provided.Thank you! Any idea how they diagnose this? The 3 separate times I brought my Raptor in for this I was told that it was normal.
precisely why I am waiting until it gets colder out. for whatever reason when it is warm it is not nearly as bad. but my service manager did see the bulletin in the system.I just dropped mine off at the dealer. Without trying to be too pushy, I told them I had heard that a fix might have been released by Ford. The service advisor seemed to be unaware of any resolution at this point and said that it would pull up by VIN if there was a bulletin available. We shall see.
**2 hours after dropping mine off, I got a call saying they can’t duplicate and there is no bulletin available. I’m waiting to hear from the service manager.