Cam Phasers recall mistakes

Todd Miller

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My 2018 Raptor is original, stock cam phasers and settings. I contacted my dealer for updates of program and cam phasers under the Ford recall letters. 6-weeks is next appointment. Sad news was if you’d not had retuned phaser program before April 2022, you don’t come up on Fords list of Raptor owners for service work on cam phasers which they said was $2500 minimum. Well at 17K miles I’m protected, as well under the Extended Warranty even for nothing more than $100 out of pocket costs if over 5-yr/50K mile power train warranty.

Ford however removed any owners from current listing if you’d not had program change as nothing was wrong or is wrong on my Raptor.
 

ImAllSCREWdUp

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Im in the same boat. Took the cam phaser and PCM update TSBs to my local dealer (whom I've since cut ties with) and the service manager asked "is there anything wrong with the truck right now?" No "well then the TSBs don't apply" I too missed the window and hope the cam phasers don't bite me in the butt later. My build date was late 2018 and I'm hoping she got the updated phasers. 57k miles with ESP to 100k.
 

FordTechOne

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Why did you wait so long? The recall (21B10) was released in July of 2021 and expired July 31st, 2022. It had to be completed by February 28th, 2022 to qualify for the extended warranty coverage. You should have received a letter in the mail in addition to the notification in FordPass.

The recall was was preventative, every vehicle in the affected population should have been updated to prevent the issue from developing. Since the recall is expired, you may be on your own. If you develop the problem, I’m not sure how lenient ESP will be in terms of paying for repairs since the recall was not completed within the required time frame.
 

dsiggi

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The interesting thing here is if you have the noise, they are not supposed to update the program just do new hardware as the parts are updated to work with the orginal PCM calibration. Also the new program was often causing issues but you had to have it done prior to the date like FordTechOne said. Id assume if it caused issues and it was rolled back during that time it would still be covered.
 

FordTechOne

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The interesting thing here is if you have the noise, they are not supposed to update the program just do new hardware as the parts are updated to work with the orginal PCM calibration. Also the new program was often causing issues but you had to have it done prior to the date like FordTechOne said. Id assume if it caused issues and it was rolled back during that time it would still be covered.
The new software (recall 21B10) is supposed to be installed regardless of which version of phasers are installed on the vehicle. Vehicles build 11/19 and later came from the factory with the new software.
 

dsiggi

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The new software (recall 21B10) is supposed to be installed regardless of which version of phasers are installed on the vehicle. Vehicles build 11/19 and later came from the factory with the new software.
and if the shutter comes roll back then?
 

dsiggi

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UPDATE: The dealer agreed to do the thermostat under ESP and I paid for a complete coolant flush. Problem solved. The truck runs 194-198 idle and after boost best I could get it to peak at was about 207 while running forscan. So I expect towing I'll be well under the 226 to get it to show on the dash and no more peaks to 235. I cant imagine how much my fans have been running to keep things in check. The interesting thing is the tech didn't want to do the work because he said the 235 was within spec. I had to explain to the service advisor being in spec and being where it should be are two completely different things. They honestly should be doing a thermostat and full flush every time they open up the cooling system for phasers. I bet there are a lot more trucks running around that don't even know that they are running hotter than prior.
 
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