BlueCruise Refund Info / Poll

You have...


  • Total voters
    186

tm965

Full Access Member
Joined
Mar 31, 2021
Posts
286
Reaction score
407
Location
NOVA
They sure are making a point about original owner in that letter. Are you the original owner of that truck? I assume so, but have to ask.
yes; ordered, waited for a very long time, then picked it up the day it hit the dealership
 

dirtlvr

Full Access Member
Joined
Jun 22, 2021
Posts
323
Reaction score
399
Location
North Carolina
yes; ordered, waited for a very long time, then picked it up the day it hit the dealership
LOL... sounds very familiar. Same story for me. Hope you get your Blue Cruise refund sorted out. I was just about to give up on mine and my dealer surprised me.
 

Littlefx4

FRF Addict
Joined
Feb 11, 2017
Posts
2,116
Reaction score
1,874
Location
Texas
I received the exact same letter. I ordered the truck, even had to provide a photo of my license, in June of 21. I took delivery 12/22/21 yet they say I am not eligible due to the VIN. I am going to appeal, not sure why this is an issue.
This should be a lock tight case for you two to win. Hopefully you made a copy of that refund letter prior to mailing it back to Ford. Always make copies of everything for your records. Good luck.
 

JPeazy

Member
Joined
Sep 17, 2021
Posts
17
Reaction score
10
Location
Texas
This whole refund thing is ridiculous. Sent my paperwork to Ford in mid June and still no refund. You call Ford and get passed around to people who have no clue. Spoke with one rep who said they'd review and call me back. Got a call a week later just to say they were still reviewing and would get back with me. I can't believe how unorganized Ford is on this whole thing but they need to get their shh in order.
 

Littlefx4

FRF Addict
Joined
Feb 11, 2017
Posts
2,116
Reaction score
1,874
Location
Texas
This whole refund thing is ridiculous. Sent my paperwork to Ford in mid June and still no refund. You call Ford and get passed around to people who have no clue. Spoke with one rep who said they'd review and call me back. Got a call a week later just to say they were still reviewing and would get back with me. I can't believe how unorganized Ford is on this whole thing but they need to get their shh in order.
It’s a PITA man but stay on them. That refund is owed to you.
 

KCHawkeye02

Full Access Member
Joined
Sep 18, 2017
Posts
360
Reaction score
368
Finally got the check today. Ordered Oct 2021. Delivered July 2022. $3,760 refund.
 
Top