BlueCruise Refund Info / Poll

You have...


  • Total voters
    182

Raptorial

Full Access Member
Joined
Nov 18, 2019
Posts
846
Reaction score
1,423
Location
US
How many of you are fighting for your refund, yet paid ADM? Inquiring minds want to know :)
 

tm965

Full Access Member
Joined
Mar 31, 2021
Posts
266
Reaction score
380
Location
NOVA
I was put in the same situation as you, didn't receive a letter, then running around in circles with CS and my servicing Dealer.


If this can help, here is what I did:

My dealer gave me a sample letter (attached), I modified the last page with my information, signed and mailed it in along with my Purchase Agreement.
Also sent a letter explaining that I didn't receive a letter from Ford directly, as they may have sent it to the wrong address, and to please use the noted updated address.


Letter sent Jun 17, received check yesterday Aug 24.
Truck was purchased Sept 2021
very helpful, thanks!
 

RaptorFan1988

Full Access Member
Joined
Apr 1, 2021
Posts
165
Reaction score
336
Location
NJ
I too received by refund check on Saturday. MSRP - I'm at 75,580 for the truck after the refund.
 

Hemmy

Full Access Member
Joined
Jul 12, 2021
Posts
214
Reaction score
317
Location
Indiana
I just received my check in the mail yesterday. I received my truck last September 15th. I paid MSRP for mine. I don't totally remember when I actually received my letter and sent it in. Had to be in June sometime.
 

dirtlvr

Full Access Member
Joined
Jun 22, 2021
Posts
298
Reaction score
357
Location
North Carolina
I think I'm done fighting this fight. No letter, several calls to Ford CS, and several conversations with my dealer all of which resulted in a run around. I've spent more $ in my own time on this than what the refund is worth.

With the above said, I am curious about basically forging your own refund letter and how that plays out.
 

Littlefx4

FRF Addict
Joined
Feb 11, 2017
Posts
1,775
Reaction score
1,564
Location
Texas
I think I'm done fighting this fight. No letter, several calls to Ford CS, and several conversations with my dealer all of which resulted in a run around. I've spent more $ in my own time on this than what the refund is worth.

With the above said, I am curious about basically forging your own refund letter and how that plays out.
See post #117. That guy did it and was successful.
 

KCHawkeye02

Full Access Member
Joined
Sep 18, 2017
Posts
336
Reaction score
354
Called Ford CS, not even close to being helpful. Talked to 3 people, wish I would have stared at a wall instead.
 
Top