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Awesome Experience!! Tonneau Cover

Discussion in 'Freedom Motorsports' started by seilnacht, Oct 30, 2017.

  1. seilnacht

    seilnacht Member

    Likes Received:
    Nov 10, 2016
    Wanted to give a huge shout out to Rick for above and beyond customer service! Hooked me up with an amazing price on a LoMax Tonneau cover, and then followed up with helping me exchange one that arrived damaged for a new one at no cost to me.

    Can't say enough about how happy I am with his top notch service!

    Some pics of the cover attached.

    Thanks Rick!!!

    Attached Files:

    [email protected] and Zeke555 like this.
  2. Rick@FreedomMotorsports

    [email protected] FRF Customer Support Specialist Supporting Vendor

    Likes Received:
    Oct 31, 2016
    Thank you Erik for trusting us that we would make this right even though it was UPS's fault. We sometimes cannot control what a shipper does but we can control how we take care of customers when things do not go right. I will always put myself in the customer shoes and treat them the same way that I would expect service to be handled.

    Thanks again for the order, we sincerely appreciate it.

    The tonneau cover looks great!

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