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Awesome Customer Service!!!

Discussion in 'Freedom Motorsports' started by ISFast, Jan 22, 2013.

  1. ISFast

    ISFast FRF Addict

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    As you all know I was a proud recipient of the DIY contest: http://www.fordraptorforum.com/f64/vote-your-favorite-diy-project-19286/

    I had the chance to work with Chris on placing my order for the grand prize of $150 towards Amsoil products. Now I've been wanting to try Amsoil stuff and really was hesitant to do so fearing the worst because at the time I figured it would be a hassle. Well I was more than completely wrong.

    First off hardest part is trying to figure out what to get. With great help from Chris in figure out exactly what to get and my mod list growing, but nothing set in stone I decided to do the 100% synthetic motor oil and the Ea oil filters. 2 sets of complete oil changes for a total 14 qts of oil and 2 filters.

    Due to my recent engagement the same weekend the contest ended I didn't get around to getting in touch with Chris right away. The same time we figured out what I needed and wanted Chris was having issues with his power out and then followed by his internet out during a storm. even through the storm and him keeping and eye out for his house and family he was still able to keep in contact with me which was more than above and beyond. I can not express in words how easy and fast it was to get things rolling. He did the setup for my online stuff at Amsoil and its pretty cool if some of you don't do this. They have a garage to keep you on track with maintenance of your vehicles and do notifications to help remind you.

    Forgot to mention it took 2 days from the time the order was place to the time I got my stuff at the door!

    With all this said, the contest wouldn't have even happened with out FRF and the great people and staff that make it up. Special thanks to Birdman and KaiserM715 for getting DIY thread off the ground.

    Pics of the products!!!

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    Last edited: Jan 22, 2013
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  2. Chris@FreedomMotorsports

    [email protected] FRF Gofur Supporting Vendor Supporting Member

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    Wow! Thanks for the kind words indeed Alan! I am confident that you will be impressed with your AMSOIL experience. Like you, the most common reason a lot of folks never take a chance with AMSOIL is because it isn't readily available in most auto parts stores. But that is where I come in. Helping to find the right products, getting things ordered and shipped in a timely manner. These are things that I pride myself on. Like stated above, while we were going through figuring out what you wanted/needed, we had a snow storm locally that knocked out power for about a day and then as a result, for whatever reason, I lost internet due to Comcast having problems. During that time I was going crazy to tell the truth, with orders to place and so forth, I was actually king of going through withdrawals I think...lol

    I want to also thank BIRDMAN and KaiserM715 for choosing to offer the AMSOIL products as the prize for the DIY contest. The response from the members here has been tremendous and I look forward to working with and getting to know you all in time.
     
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  3. NickPic83

    NickPic83 FRF Addict

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    Yup chris is the man. Great product and even better service!

    Sent from my DROID RAZR using Tapatalk 2
     
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  4. MotuMute

    MotuMute FRF Addict

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    Nice! And congrats on your engagement. Now the questions from your families really start flying haha. When's the date etc etc etc. Strap yourself in and hang on for the ride!
     
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  5. ISFast

    ISFast FRF Addict

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    Tel me about it! I don't have the best service in KS and people were already asking when's the date where's it going to be and what r u doing for a honeymoon? Haha I told them in done my hard parts over, and I told them that she just needs to tell me when and where to show up and I'll b there. Other than that what ever makes her happy happy happy! :party36:
     
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  6. whipplesaurus

    whipplesaurus Full Access Member

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    I had a good Chris experiense too. :3638400157_e7de35b0 I'm over in the UK and he made sure to check all my products for shipability through USPS and of course my Amsoil MPHD order couldn't go because it's aeresol. So he worked it so I could ship that half of my order to my dad in NM and send me the oil and filter to my APO address and throughout the order process he was constantly checking up on things making sure the order went through smoothly. AND THE DUDE GOT ME LIKE A 20 OR 30 $ DISCOUNT. I've already been telling all my military friends about him and telling them if they need fluids, go with this guy. :3638400157_e7de35b0
     
  7. ISFast

    ISFast FRF Addict

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    Sounds exactly like Chris! There's not many people who have the patients to deal with that kind of stuff let alone hook you up in the process.
     
  8. Chris@FreedomMotorsports

    [email protected] FRF Gofur Supporting Vendor Supporting Member

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    Thanks again for the kind words guys!
     

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