Help Support Ford Raptor Forum by donating:


GEN 2 Apollo-Optics

Discussion in 'Ford F-150 Raptor General Discussions [GEN 2]' started by MacK88DO, Dec 3, 2019.

  1. MacK88DO

    MacK88DO Full Access Member

    Posts:
    124
    Likes Received:
    167
    Joined:
    Dec 25, 2018
    Location:
    Tyler, TX
    Just wanted to take a moment and give a huge shout out to @[email protected] and his team for some absolutely incredible customer service! Not only do these guys have the best prices but shipping is crazy fast. But the biggest thing is that Nick has now taken the time twice after hours on his personal cell helping guide my build and troubleshoot some installs. Not to mention a hand written note in my shipment thanking me for the sale. Vendors like this deserve as much business as we can throw them! I know exactly who I’m going to for the next step in my build.


    Sent from my iPhone using Tapatalk
     
  2. Mbdurham

    Mbdurham Full Access Member

    Posts:
    283
    Likes Received:
    196
    Joined:
    May 10, 2019
    Location:
    Georgia
    Agreed 100% I’ve had the same experience he is awesome!


    Sent from my iPhone using Tapatalk Pro
     
    MacK88DO likes this.
  3. lnferno

    lnferno Full Access Member

    Posts:
    108
    Likes Received:
    61
    Joined:
    Jun 9, 2018
    Agreed. They have the best customer service and extremely reasonable prices.
     
  4. sean1968

    sean1968 Full Access Member

    Age:
    51
    Posts:
    167
    Likes Received:
    93
    Joined:
    Aug 20, 2018
    +1 for Nick. Bought some Venom Rex wheels and Baja Designs lights from him. Answers messages at all hours of the night even on holiday weekends. The man is a saint!


    Sent from my iPhone using Tapatalk Pro
     
  5. CigarPundit

    CigarPundit Full Access Member

    Posts:
    379
    Likes Received:
    337
    Joined:
    Aug 29, 2019
    Location:
    SoCal
    +1 for Nick. Great customer service. He goes the extra mile, and lightning fast shipping.
     
  6. two24studios

    two24studios Member

    Posts:
    29
    Likes Received:
    19
    Joined:
    Oct 7, 2019
    Location:
    Denver, CO
    +1 ... I've ordered twice from them since I purchased my Raptor in October, both orders shipped within hours of my order. They will be to my go to for all my Raptor performance upgrades once I get bored with the stock power :)
     
  7. Paul4coral

    Paul4coral Member

    Posts:
    8
    Likes Received:
    0
    Joined:
    Sep 11, 2019
    Location:
    New york
    I couldn’t agree more, fantastic support and customer service, great prices don’t hurt either.
     
  8. jzweedyk

    jzweedyk Full Access Member

    Posts:
    915
    Likes Received:
    855
    Joined:
    Jun 30, 2018
    Location:
    Moab/Las Vegas/Summer Travel
    Put me on the list of a satisfied customers, great service.
     
  9. Ryan C

    Ryan C Member

    Posts:
    1
    Likes Received:
    0
    Joined:
    Oct 6, 2019
    Location:
    Vancouver, Canada
    New member here, and new owner of a 2019 Raptor. I ordered a set of wheels from Nick at Apollo-Optics and got the wheels shipped and delivered very quickly. Additionally, I recently asked him about the Fox Factory 3.0 Live shocks that have been announced, and he very candidly reported that he has not listed them because the release date keeps getting pushed back. I understand why vendors are listing these shocks, as many (including myself) are excited about the option. But from a customer service perspective, I really valued Nick's approach, as it seems the right thing to do if the product can't be delivered in a reasonable amount of time. He also made clear that another option I was looking at would have a 3 week lead time from the manufacturer - again a great bit of information to share from a vendor to ensure that the customer's expectations fit with what can be delivered. Well done.
     

Share This Page