Another Shady Dealer

IERAPTOR

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So through another member on this forum I was able to secure 22 Raptor at 10k over. I understand everyone doesn’t agree with the whole paying over MSRP but unfortunately don’t have the luxury of waiting and the market seems to bear that.

Anyhow back to the story. Call the salesman I was referred to. He tells me truck is scheduled to be built within a 2-3 weeks and price is 78,450 + 10k which is the Pre 2/15 price. I agree, He sends me a build sheet that shows this price, at the bottom he adds 10K ADM tells me to sign send back and charges me 5K deposit. So because I have vin I have been checking tracker to see when truck would go into production. Well yesterday to my surprise truck shows in production with a window sticker. I click on sticker and see truck has the new pricing on sticker which makes sense because it is coming off the line after the increase date. Although I am pretty sure the dealer didn’t incur the increase as it was ordered Oct 21. So today I get a call from my salesman and he says good news and bad news. Good news is your truck is in production, bad news is price went up 3,300 and I need to pass that price on to you. So I very calmly and nicely tell him my understanding was that increase was for units ordered after 2/15, and that because they had ordered in Oct this unit should have still had old pricing. Even though the sticker was increased. He basically proceeds to say it’s not in dealer issue Ford increased the pricing and there is nothing he can do about it. If I don’t like it he will refund my money and basically pound sand.

To say I am fuming is a understatement. Dealer knew on 2/21 when we agreed on the deal that the trucks had gotten a increase. But this until clearly wasn’t affected because I have the build sheet with the old pricing. Now that the window sticker is available they are using it to squeeze another 3300 out of me when it didn’t cost them anymore money. Although I’m sure it will be a worthless conversation I place call to GM to voice my frustration. Hard to have any leverage with them when they know they will get 10k over sticker when it lands.

Second deal I have had that has went sideways. I am about over trying to get a GEN 3.
 

NJ2020

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Maybe someone in the dealer world can comment on the inner working of applying for price protection. But I’m fairly sure that price protection only applies to retail orders. It would make sense that a resubmitted order / modified to your name, or the order not going to the original person probably throws out the price protection - regardless of when it was originally ordered.
 

smurfslayer

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Get the salesbot to send you the details in writing.

I would then open a Ford customer service issue. Even if there’s little or nothing they can actually do, the more they hear about this, the more chance tangible action is taken by corporate.

If you’re squarely within the pre-price increase range, they’re in effect ‘changing the MSRP’ which I believe Ford would have a problem with. The ADM, pricing otherwise, etc. wouldn’t be something they would get involved with, but you’re right to be ticked off, they’re just trying screw you here.
 

cdiddy4224

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Look at the build sheet you signed. At the top, under Type, does it say Retail like it does in the below pic? If not, you're not price protected.
1646420519639.png
 

ThankU45

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Look at the build sheet you signed. At the top, under Type, does it say Retail like it does in the below pic? If not, you're not price protected.
View attachment 345007
Thanks for sharing. While I was sure mine was retail - I went into the dealer and selected options, etc. and configured the truck together - was still a helpful tip. Just checked my build sheet and it says Retail. Sorry for hijacking the thread.
 

RaptorAddict1

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Not sure exactly what happened here but I can tell you that if the window sticker shows a higher price the invoice price definitely went up too. I don't think the dealer is trying to pocket extra money here. Not to say that the dealer did everything right...it sounds like something wasn't done right as you ordered before the price increase date. Sounds strange.
 
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