ADD Feadback

Discussion in 'Sales Feedback' started by Hockster, Nov 30, 2011.

  1. Hockster

    Hockster My 45ft Bluewater Party Supporting Member

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    Last year I ordered a front bumper and rear bumper from ADD. Do to money constraints I could not afford both bumpers so, opted for the front and planned to get the rear at a later date. They were so great to deal with and, to let me do a layaway plan and change the order a few times...
    Around the time I planned to order a rear from them one of our fearless FRF leaders, Raptizzle, announced he was selling his rear ADD bumper.

    So, last Oct I drove out to Vegas for a wedding and then drove to Pomona to met Raptizzle... I purchased his used rear ADD bumper and threw it in the back of my Fusion and drove home.

    The rear was a earlier ADD version and had a gap between the tailgate and the bumper that I didnt like. I called ADD and asked if they would make me a new top piece for the bumper I had... I sent them a few pictures of what I was talking about and waited.


    So, what came in the mail today??? The new top piece for the bumper!!! Woot!!! Now I can weld this thing on and have it coated before the winter hits!!!
    Its so nice to be treated by the people at ADD like I was a high roller.

    OH YA AND THEY DIDNT CHARGE ME ONE PENNY!!!!!!!!

    These guys at ADD are the real deal people...
    Thank you so much guys!!!!
     

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    Last edited: Nov 30, 2011
  2. Diesel1710

    Diesel1710 Full Access Member

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    Great product with great service. Hard to find now adays.
     
  3. Raptizzle

    Raptizzle FYT Staff Member

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    That is awesome Hock!! Speaks volumes on ADD too.
     
  4. Tejas

    Tejas Full Access Member

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    Impressive!!! In this day and age it is nice to see a lot of these small companies stepping it up in the area that matters most, customer service. The big corporations have absolutely destroyed customer relations and that is the gateway to the little guy slowly taking back a piece of the market.
     
  5. Addictive Desert Designs

    Addictive Desert Designs Supporting Vendor Supporting Vendor

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    Your very welcome. Practice your welds lol, We wanna see pics when you get it installed!
     
  6. Bullishone

    Bullishone FRF Addict

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    They're really awesome. A little busy, but awesome nonetheless.
     
  7. gordhunt

    gordhunt Full Access Member

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    I love ADD saved my truck twice already !!
     
  8. 203kris

    203kris Member

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    These guys are great. I live a few hours from Apache Junction and have only made it to their shop once. Even though they on their way out to lunch they offered to give me a tour. I have the Stealth front bumper on order now and will most likely pick up a few more things soon.

    Two thumbs up!
     
  9. Hockster

    Hockster My 45ft Bluewater Party Supporting Member

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    Ha ha ha... No need... I welded and grinded down smooth.. and im having it line-x coated...
     
  10. BORG

    BORG Full Access Member

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    ADD ROCKS :peace:

    Quality product, fair price & great customer service! Micah - thank you.
     

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