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The Lexus dealership in Dallas is that way. You are greeted with a service advisor quickly and given a nice new loaner. Don't have to pay for used gas and can return it by end of day.

21-24 models are all pretty similar with some 21 models having heated steering wheels. I would opt for a LOW mileage 21 model at quite a discount from a 23-24.

Thanks for the advise. When you say they diagnose right there and if it shows good they will still replace? Do you pay them for the service?

Yes, my extended warranty (National Auto Care - Pinnacle coverage ) does cover shocks. Now the issue may be trying to get the Dealership to duplicate or recognize the issue.

Brinson Ford

OK update: After dealership visit yesterday the battery tested what they consider "Good" at 594 of 800 cranking amps. I had asked if they would go ahead and replace the battery anyway. They came back with "we do not have any in stock and it will be two weeks before we get any new in". WTF don't...

Thanks for the responses! I have an oil change appt. with the dealership today so I will ask them to also diagnose this issue. I had watched that video and was careful on how the charge cables are attached. I did not however do a BMS reset. Tried the new key fob battery with no luck.

When the truck (2021) is parked a bit the parking and other lights (not headlights) come on when I approach the truck with the key fob as it should. When it’s been parked a lot longer, say a day or two, lights don’t come on when I approach. I also just once got a notification "system off to save...

That was great Ford came back and covered most of it! Curious, was your truck out of warranty? I did buy an expensive extended warranty (not Fords) when I purchased the truck. Maybe that will cover it? Worth trying anyway. Another thing I was wondering was if I did the shock rebuild exchange...

Thank you @FordTechOne for the reply. Not what I was hoping to hear.

OK here's my story... I recently bought a 21 (build date 9/30/21) last year June 2023 with 32K miles after totaling my 2020. I love this truck mainly because of the improved interior and the 5link suspension. Having driven it now for more than 6 months I was always under the impression the...

Keeping it out of boost :D that's almost impossible! Can't have ANY hills whatsoever and wind at your back.

After totaling my 2020 I went with 2021 and I feel the suspension and infotainment were the best upgrades. However I liked the front end Gen 2 looks better.

Go to another dealership and buy from them and go back to the original dealership and tell the GM......

Been running with 87 on both my previous 2020 and now 2021 for more than 30K miles and only use 91+ when towing. Have not melted any seals and never hear any knocking.

Had Ridge Grapplers on my 2020 and like them better than the KO2's on my 2021 now. The KO2's are sh** in the mud. Wheel'n in Colorado and Cloudcroft NM forest roads the KO2's can't get rid of the mud. Have Falken Wildpeak M/T on my Rubi XR and really like them.

Yeah my 21 does not have the auto start/stop but has everything else. Had a 2020 802A I bought in 2021 for 66K and totaled it March of this year. Insurance paid me 70K for it so I bought a 21 for 72K with 30K miles. I think the 5 link rear suspension was a much improved feature. Absolutely love...

Dropped of truck at local stealership last early Wednesday morning. Service advisor texted late Thursday saying parts were ordered coming from CA. It's now Saturday and have received no update. I even provided them the replacement p/n for the media/radio interface control module. Not sure why...

2022 JLUR XR 3.6L White/White

Just got back from Cloudcroft NM doing the forest trails as I did last year at this time (good getaway from the TX heat now). Last year I was driving a 2020 G2 w/35's with Nitto Ridge Grapplers and in muddy conditions actually did well compared to the BFG KO2's AT I have presently on my 2021 G3...

Nevermind found this.

Checked both fuse boxes, again nothing loose or open circuit (blown fuse) visual inspect only. Can someone take a screen shot of the correct/should be lighting. Probably best if taken at night (dark) with headlights on.

Thanks for the advice all. Made an appt next week with the dealership. Service advisor had no clue about this issue. My fear is not knowing the techs skill level and tearing into the center console. If I could find the lighting schematic I could troubleshoot myself, ha!

Thanks @cfmistry. Yeah, that's what I'm afraid of. Looked a little at some connections and didn't see anything unusual. Not really knowing where they would be makes it difficult. Looks like a dealership visit unfortunately :(

I hope this is a stupid question but are the audio controls knobs & buttons supposed to be backlit? I have tried turning on the lights (at night but I think also should also be lit during the day) and nothing. See attached. All the controls knobs and buttons work properly though. I have not...