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Hi folks, We will be stepping away from this forum temporarily. If you need help, please don't hesitate to reach out to the FordService team on Twitter and Facebook; their contact information appears in my signature below. For immediate assistance, I recommend reaching out to your Ford...

Hi SchultzLD, As some of the other folks suggested, reach out to me via PM so I can look into this. When writing, please include your full name, best daytime phone number, VIN, current mileage, and servicing dealership. Crystal

I'll keep an eye on this thread to see when you have any news, Blind1. If you need my help, just give me a shout. Crystal

Did the check engine light come back on today, Drunktank? How many miles are on your Raptor? I'll do what I can to help out. Crystal

It sounds like it's time for me to get involved, Blind1. Send over your details in a PM, and I'll get to work. When writing, be sure to include your full name, best daytime phone number, VIN, current mileage, and servicing dealership. Crystal

Welcome to the forum, coachhomer! It sounds like there's a trip to the dealership in your future. What's your Raptor's model year/mileage? I'll see what I can do to assist as well. Crystal

Congrats on the Raptor, RaptorJet; she's a beauty! Crystal

Welcome to the forum, lredinger77; be sure to let us know when you find the Raptor of your dreams. :) Crystal

Thanks for following up, m3dragon! Crystal

Hi 2manytrucks, Have you had your dealer check out that error message yet? What's your truck's model year/mileage? I'll be happy to do what I can to assist. Crystal

Hi TXRaptorZX14, Send over a PM with your VIN and current mileage; I'll check it out for you. Crystal

Hey yufengluo, Thank you for posting about your service experiencing. I'm going to make sure this feedback gets documented. Please PM your name, VIN, mileage, dealer, and best daytime phone number, and I'll get started. Thanks for looping me in, Rookie! Nick

Glad to read this was resolved for you, Jfreeze! :) You know where to find us should you ever need anything down the road. Nick

Thanks for sending Xil3dsmurf over, 2014RubyRed and AdamsPolishes! My name's Nick, and I'll be stepping in to cover while Crystal is on vacation. Hey Xil3dsmurf, I have your PM, and will review and respond shortly. :) Nick

Hi everyone, I will be going on vacation from February 19th through the 28th. During this time, my colleagues will check in to keep an eye on things, but if you need immediate assistance, I recommend reaching out to the Customer Relationship Center at 1-800-392-3673. I'll be back in the...

Welcome to the forum, PropFlyr; let's see what I can do to make things move a bit more quickly. Send me a private message (PM) with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll dig into this a bit deeper. Crystal

Hi DrippinRaptor, I got your PM this morning and sent back a reply. Let's see what I can do to help. :) Crystal

Welcome to the forum, Dangrus; let us know when you pick up your Raptor! :) Crystal

Welcome to the forum, Ftroop; your Raptor is a beauty! Crystal

I'm glad I was able to help out, J DAMAGE. :) Hmm, good question, m3dragon. I'd recommend running this one by the service manager at your dealership. Crystal

No worries, Lee; just give me a shout when you're ready. Once you choose a dealer, they'll be able to fill you in on all the details. :) Crystal

Welcome to the forum, Lee! Once you pull the trigger on ordering, PM me your order number and dealer name/location; I'll keep you updated on your truck's progress. Crystal

You're welcome, drj.raptor! Give me a shout if there's anything I can do to assist in the future. Crystal

This is the kind of experience I love to hear about, Shortbed. I'll be happy to document this feedback so they'll know they did a good job. To make that happen, PM me the details I listed above (and any details you'd like me to include), and I'll do the rest. Crystal

It sounds like you have an excellent dealership, Shortbed. If you need me to step in and assist at any point, just PM over your details, including your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll take it from there. :) Crystal