My truck in shop and dealer isn't giving me loaner. Options?

Ahh I get it now.... It costs more because it costs more. Thanks captain.

jabroni619 said:

Ahh I get it now.... It costs more because it costs more. Thanks captain.

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A 2020 full boat raptor is gonna cost more than a 10 year old lexus, Captain. Still a Ford. You want Lexus, Caddy, Lincoln service, buy one. Or buy the Ford ESP.

The fact that they charge more up front and provide better service is beyond you, apparently. Enjoy your consternation. It's a thing.

GCATX said:

A 2020 full boat raptor is gonna cost more than a 10 year old lexus, Captain. Still a Ford. You want Lexus, Caddy, Lincoln service, buy one. Or buy the Ford ESP.

The fact that they charge more up front and provide better service is beyond you, apparently. Enjoy your consternation. It's a thing.

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Except they aren’t charging more. Maybe best to bring up the calculator app next time you’re talking about numbers. This “I did it in my head” thing isn’t your friend.

jabroni619 said:

Except they aren’t charging more. Maybe best to bring up the calculator app next time you’re talking about numbers. This “I did it in my head” thing isn’t your friend.

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LOL. What the hell are you talking about?

@GCATX

You made a remark in the other thread and I didn't bite but after this thread.....ok I'll bite. Do you own a dealership or even ran one a GM level? I ask because the more you speak on this topic the more it seems like you don't know.

It seems like you are one of the ppl that just makes remarks based on feeling not actual firet hand knowledge . I could be wrong but just based in what I know ( which come to find out isn't nearly as much as i thought i did) just from working with dealership owners and GM's you around like more of an arm chair opinion guy

The dealer is not obligated to provide a loaner. Some do and some do not. They get paid less for warranty work vs customer paid work. If you were paying for it, they would have wiggle room for a loaner.

Options?

Buy the PremiumCare ESP with first day rental coverage. And you can upgrade that for a better rental vehicle. The dealership gets reimbursed from Ford on that contract.

Rent a vehicle yourself and move on. You own a raptor, you can afford a rental. You can complain but you are not entitled to anything other than getting the vehicle fixed at their cost. Read the manual, warranty coverage is clearly written in black and white.

Kaz109 said:

@GCATX

You made a remark in the other thread and I didn't bite but after this thread.....ok I'll bite. Do you own a dealership or even ran one a GM level? I ask because the more you speak on this topic the more it seems like you don't know.

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Please tell me exactly what I wrote that is incorrect?

I haven't worked in or around any car dealers. Just sharing my experience purchasing new vehicles.

When I bought my 2019 the sales guy said loaners would be provide. Well, now its time to get a water leak looked at, they don't do loaners now, can set me up with Enterprise (in their shop) and if the problem is found to be a warrantiable issue, they'll cover the loaner. Of course a water leak should be covered under warranty. But loaner should be given out. We bought a Fusion in 2016 (sold now) and everytime it was in for something we got a loaner no question asked. That was a different dealer than I got the Raptor at. When we bought a new Acura, always got a real nice loaner without issue.

GordoJay said:

Phil Long. Only game in town.

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Brighton, Sill-TerHar , O'meara, Larry H. Miller, Columbine......

A wise man once said:

You don't buy a Ford and expect Ferrari service.

It's not a luxury brand and never will be.

If you want your ass licked while being served a latte head over to bmw/mercedes/infiniti/lexus.

It's not necessarily a "cost" issue. It's about a brands image and the general expectations
people have when shopping that brand at a dealer. Their marketing is living up to that image.


Ford is blue collar working man shit for the most part. Lucky to get a cup of coffee black.