GEN 2 Did FordPass Stop Working for Everyone in the Last Few Days?

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WillieFlo

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I tried FordPass on my iPhone 7 the last 2-3 days, and the App starts to open for about 1-2 seconds,
then closes quickly. Is this happening to everyone else? The app had been working fine for me since December.
 

pierceography

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Definitely happening for me. Open the app, get the splash screen, then crash. iPhone 7 plus, iOS 12.2 (16E227). Ford Pass app updated to v2.10 on May 3rd, so most likely a bug they recently introduced.

Appears to be Ford IT doing their best Ford IT impression.

** Edit: A quick twitter search reveals other iOS users are affected **
 

smurfslayer

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any chance you can iTunes restore to previous (ford pass) version?

I’m using f/p no problem with a 10 on most current IOS
 

waveslayer

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I was told by customer service to log out and log back in, fixed my issues

My wife thinks I only have 3 guns
 
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WillieFlo

WillieFlo

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I was told by customer service to log out and log back in, fixed my issues

My wife thinks I only have 3 guns
How were you able to log out to begin with? I get the big Ford logo to come up, then “blip”, the app closes.....disappears. Will try to delete and reinstall.
 
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WillieFlo

WillieFlo

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Definitely happening for me. Open the app, get the splash screen, then crash. iPhone 7 plus, iOS 12.2 (16E227). Ford Pass app updated to v2.10 on May 3rd, so most likely a bug they recently introduced.

Appears to be Ford IT doing their best Ford IT impression.

** Edit: A quick twitter search reveals other iOS users are affected **

I just deleted the app and reinstalled from the iOS cloud, an all is good again! Thanks Mr_Beaverhausen....
 

pierceography

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any chance you can iTunes restore to previous (ford pass) version?

I’m using f/p no problem with a 10 on most current IOS

Yeah, but that would require opening iTunes... Hard pass there.

I don't use the app too much, so I'll just wait out a fix or do the ol' Windows solution and reinstall.
 
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