New 19 Was sold to me by dealer and has been repainted

sean1968 said:

True. Mercedes and BMW fix damage during shipping at the port before they are released to dealers. They don’t disclose paintwork.


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When my mother bought an X5 in 2008 they told her it had a scratch that needed to had to be touched up, we would have never known since you couldn't tell any work was done. They also discounted that specific car another $2,500 after negotiating because of it and wouldn't discount a nearly identical one next to it that never had anything done. I guess it's just on the dealer if they want to disclose that info or not.

That may have been damage incurred and fixed at the dealer. Some manufacturers do repairs at the actual shipping port where they store cars offloaded from ships. Damage incurred during shipping can be fixed there and they do not disclose repairs every time.

you would be surprised how many "new" cars have to get significant body and paint done when they make it to the dealer. Anyone who has ever seen how they pack those cars onto trains and trailers can see there are bound to be accidents.

To a dealer, replacing or repainting a fender is normal day to day work they believe is not out of the ordinary. therefore...no reason to tell anyone.

Sorry....but it is your truck...just forget about it and move on. if you can't, sell it or trade it in on a car you do a better inspection on.

As long as it looks good and matches the rest of the truck I would not worry personally.

You could probably just go to GM and ask what they are willing to do to make it right or you happy (you should have a make you happy in your head before he asks you). And if he can't "make you happy", ask how much bad internet traffic they're willing to risk over an undisclosed repainted vehicle being sold as new. But you need to be reasonable... they aren't switching out vehicles or giving you a pile of cash. If you get a few hundred dollars worth of oil changes and key chains, you should probably be happy unless there is visible damage, in which case you could ask it be redone to your liking.

I work at a Ford dealership, in the collision center, and have had similar questions asked all the time. First of all, the repair was under warranty(?) if it doesn't match (refinish) tell the dealership to fix it. Yes the repair will always be tied to the truck through Ford OASIS but I highly doubt it will cause any resell issues regardless where you sell it. I'll agree the best course of action is to talk to the dealership and ask them why it wasn't mentioned and see if they'll do anything to make the situation better... Personally, I wouldn't do anything other than verify color and fit (they probably blended the door too)

jabroni619 said:

The obvious path here is to contact an actual lawyer in your state, not seek legal advise from random internet strangers

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I take offense to this because maybe my random strange advise might be helpful, although I doubt it. You would be amazed how often vehicles get dinged up and damaged at dealerships. I know a couple of body shops that make their payroll by fixing dealer fuckups. Look at the odds of it- the lots are packed to the gills, people randomly driving through in off hours, lot attendants that barely have a drivers license moving cars all around, ect...
That being said, the guys above are prolly right- they are allowed a certain percentage of damage without disclosure.

Mine got damaged in transit. Dealer showed it to me and offered to have me back out of the deal. It was a scratch (actually 2) on the drivers door. I had them fix it and you can't tell. Mine is a trail truck, so it won't be the first scratch, but the dealer did a great job and you can't see it at all. Mine is Ruby Red which is harder to fix. I think it is more common than you know, most get fixed before sale and no one knows.

This sucks. Sorry to hear about you getting a repaired Raptor.

Back in the 80s, my dad was searching for a red convertible corvette with a white roof. The first dealer we went to said he had one in the body shop that we could get a good deal on because it was stolen and crashed during a test drive. He declined and we eventually (a few weeks later) found a place that said they had one coming in. When it arrived we went to take it for a test drive. I noticed some buff marks on it, so I jumped under it and there was a bunch of over-spray. It turns out it was the crashed car. The salesmen said he had no knowledge of the accident. he seemed believable. My dad and I thought that the original dealer traded it out, so he wouldn't have to disclose it. Moral to the story, check everything twice and they again.

Years ago I worked at a ford dealer in new car make ready and receiving. Most cars were shipped by rail and I have seen everthing from broken windshields to bullet holes in doors and fenders. The process was file insurance claims, fix em, paint em. sell em.