so i went into firestone to get my alignment since i have a lifetime alignment with them and decided i would have them swap my tires since i was given a set for testing. they quoted $70ish to change them out. now they decided they want to charge me an additional $10 per wheel because of the beadlock beauty ring. now the issue with this is that they didnt tell me this until after they took them off. if i knew before hand, i would have simply gone elswhere. so now im stuck. $40 to take off the rings. this is the firestone in colorado springs at the chapel hills mall. this will be the last time i will come here. for anything. since i have the lifetime alignment i will continue to use firestone, but for that only. i will have to find another firestone to do my alignments. when i had my shop i always notified the customer of issues or additional charges BEFORE i proceeded with the work. they just simply did it and force me to pay for it. discount/americas tire was $20 a wheel, they did mine last time in october and did not charge me for beauty ring removal. i call ******** on this, but since they already removed it and have the new tires on, im just going to pay it, but this store will not see another dime from me. guess some shops are more worried about getting every penny they can on a sale than to retain a customer. now i questioned this and they said it was a management call so im not one to argue or badmouth another company, but not notifying me of additional charges beforehand is just stupid
