The USB drive must be formatted as exFAT and then all I did was copy over the files to it, plug it into a USB port in the truck, turn on the ignition, and then after 30-45s the “installing system update” banner appeared at the top of the screen. It then stayed like that for about 30-40 mins...
Ford released a new update a few days ago. Just found it on the MyFord site, downloaded it to a USB drive, and spent about 30mins letting it install. TBD on whether or not it fixes it, but I have my fingers crossed!
Fair. They replaced it with a new APIM with the previous (pre-May) software build installed. The issue will resurface if he upgrades to this latest build because it’s bugged. Tell him to stick with his current SW build and to not upgrade.
Someone shared a post on this process earlier in this thread--it looks like the issue is not isolated to a specific Raptor or even Ford model year and instead impacts all Sync 3 systems updated to the latest firmware (~May 2023 build). You're correct though--having Ford swap it out under the ESP...
Checked the dealer ticket and part hl1z3c247a is what they replaced to resolve the issue.
At first, they could not reproduce the sound and thought revving the engine in-place while stationary is what I meant. Had to get them to warm up the truck (didn’t do it as consistent when cold) and then...
Just got my 2019 back from the dealer after 19 days troubleshooting this same sound. It turns out the IWE actuator broke and hub bearings were shot. They actually said it looked like whoever replaced the hubs did a poor job and broke the actuator…or that it was in an accident. Glad they...
Ugh. Mine has been at the dealer for three weeks while they diagnose this same issue…oddly enough mine happens after the truck has warmed up, which leads me to believe it’s an exhaust shield and they insist all of that seems to be solid.
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