From the picture, looks like an impact to front of the vehicle directly at the end of frame rail. Likely hit an object that was about the height of the bumper where it ties into the frame rail (or a little shorter). If they can repair that frame bend, it won't total. If they have to replace the...
How many miles did your original shocks have before replacement? Mines got over 71k and I'm thinking replacing them will make a big diff in ride quality.
Thanks,
Tony
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