GEN 2 Powered by Ford

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BobbyVA

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Does Ford have the powered by ford program still where you can have performance work done to your vehicle to not void your warranty? If so what are people doing to there Gen2 trucks? Can you change out for larger turbos and or add a tune?

Before you could add the Roush supercharger package through ford and not void your warranty and or got a new roush warranty correct?






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dboat

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Does Ford have the powered by ford program still where you can have performance work done to your vehicle to not void your warranty? If so what are people doing to there Gen2 trucks? Can you change out for larger turbos and or add a tune?

Before you could add the Roush supercharger package through ford and not void your warranty and or got a new roush warranty correct?






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I heard a rumor of a Rousch tune in the works

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smurfslayer

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Does Ford have the powered by ford program still where you can have performance work done to your vehicle to not void your warranty? If so what are people doing to there Gen2 trucks? Can you change out for larger turbos and or add a tune?

Before you could add the Roush supercharger package through ford and not void your warranty and or got a new roush warranty correct?
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I don’t think that’s strictly true - and I’ll defer to @FordTechOne on the finer points, but basically Roush provides a part warranty, similar to the way Ford warranties parts on it’s vehicles - so the Roush branded exhaust, air kit, etc. have their own warranties. In addition, Roush offers performance tunes that 1) may necessarily void the Ford factory powertrain warranty 2) can be optionally covered by the Roush powertrain warranty for 3 years / 36k miles - detailed in the 2 long running Roush threads in the Gen2 forums.

I do not have the Roush tune or parts, however a few users advised they do have the tune, installed by an authorized Ford dealer, which gets them the 3/36 Roush powertrain coverage.

I don’t know if Ford ever offered full powertrain coverage an a Roush vehicle or if it was supplementally covered. From my reading and understanding -

You have a truck with a Roush tune installed by a certified dealer. You subsequently encounter a powertrain problem - let’s say you lunch the transfer case. Tech sees computer has been tuned, reports it up the chain, Ford then -can- deny warranty coverage if the failure is deemed caused by the mod. There is some great confusion as to whether some makers - Whipple, Roush, and a couple others floating around get more leeway in whether they deny coverage. Either way, if Ford denies coverage you can seek coverage under Roush’s optional powertrain coverage. This is not anywhere near the same as Ford’s powertrain or ESP coverage. Roush has a financial cap on repairs and stricter limitations.

I’m not aware of whether or not this degenerates into “he said / she said” or “vendor blaming” where 2 of your vendors keep blaming each other rather than actually fixing the problem.

Posts on here seem to indicate that Ford takes a dim view of perch collars - >1 report of a transfer case failure being blamed on the suspension geometry change and denied, relocated radiators and accompanying tunes, etc.

Gearheads the world over struggle with this dilemma. A lot of it depends on the stealership service staff. It can run from honest brokers who really look hard at whether a mod had anything to do with the failure to the binary denial of coverage because there was a single aftermarket part, anywhere. I’ve been the recipient of stealership goodwill more than once. I’ve had them tell me ‘take it home, remove xxxx and bring it back’. <-- this is clueful, and has meaning they don’t want to say out loud. I did it, and made sure to let the staff know my appreciation. I’ve had techs agree to preview things off the books, and had them acknowledge mods, but agree no way it had anything to do with the repair. And I’ve had techs tell me outright - no way I can get warranty coverage on repairs. Most of the latter was deserved - really obvious, significant mods, but not always.
 
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BobbyVA

BobbyVA

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I don’t think that’s strictly true - and I’ll defer to @FordTechOne on the finer points, but basically Roush provides a part warranty, similar to the way Ford warranties parts on it’s vehicles - so the Roush branded exhaust, air kit, etc. have their own warranties. In addition, Roush offers performance tunes that 1) may necessarily void the Ford factory powertrain warranty 2) can be optionally covered by the Roush powertrain warranty for 3 years / 36k miles - detailed in the 2 long running Roush threads in the Gen2 forums.

I do not have the Roush tune or parts, however a few users advised they do have the tune, installed by an authorized Ford dealer, which gets them the 3/36 Roush powertrain coverage.

I don’t know if Ford ever offered full powertrain coverage an a Roush vehicle or if it was supplementally covered. From my reading and understanding -

You have a truck with a Roush tune installed by a certified dealer. You subsequently encounter a powertrain problem - let’s say you lunch the transfer case. Tech sees computer has been tuned, reports it up the chain, Ford then -can- deny warranty coverage if the failure is deemed caused by the mod. There is some great confusion as to whether some makers - Whipple, Roush, and a couple others floating around get more leeway in whether they deny coverage. Either way, if Ford denies coverage you can seek coverage under Roush’s optional powertrain coverage. This is not anywhere near the same as Ford’s powertrain or ESP coverage. Roush has a financial cap on repairs and stricter limitations.

I’m not aware of whether or not this degenerates into “he said / she said” or “vendor blaming” where 2 of your vendors keep blaming each other rather than actually fixing the problem.

Posts on here seem to indicate that Ford takes a dim view of perch collars - >1 report of a transfer case failure being blamed on the suspension geometry change and denied, relocated radiators and accompanying tunes, etc.

Gearheads the world over struggle with this dilemma. A lot of it depends on the stealership service staff. It can run from honest brokers who really look hard at whether a mod had anything to do with the failure to the binary denial of coverage because there was a single aftermarket part, anywhere. I’ve been the recipient of stealership goodwill more than once. I’ve had them tell me ‘take it home, remove xxxx and bring it back’. <-- this is clueful, and has meaning they don’t want to say out loud. I did it, and made sure to let the staff know my appreciation. I’ve had techs agree to preview things off the books, and had them acknowledge mods, but agree no way it had anything to do with the repair. And I’ve had techs tell me outright - no way I can get warranty coverage on repairs. Most of the latter was deserved - really obvious, significant mods, but not always.

A friend in my community has a newer model 5.0 truck and had the dealership instal everything (supercharger intercooler and exhaust) and I can’t remember if ford picked up the warranty or roush did. He had a problem with over heating and someone took care of it. I’ll ask him and post it.

I was more interested about the ecoboost engine mods (knew about the roush supercharger route) since there isn’t a need for that on the ecoboost lol. Still trying to talk through getting back into a raptor. If I get one I’d like to keep my warranty and not have any questions about what I do directly “effect” the engine. I understand that the dealer has to directly link it, i’s likely want to do a tune and any stealership in the country can “prove” the tune broke whatever is wrong with your engine.

With my situation (almost identical to my 2013 decision) I either get the last year of the gen2 (2021) or wait for gen 3 and hope for an 8 and and or larger turbos with a more aggressive tune. Nothing wrong with 450hp but obviously the gen 3 will have upgrades from the gen 2. I’d prefer an 8 but care more about getting into another Raptor bc I don’t think the TRX will live up to the hype.


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BobbyVA

BobbyVA

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What my buddy said about the roush stuff on his 5.0

“The roush parts with the roush tune does not void the warranty.”

“The overheating issue was because my intercooler pump was not working and they took care of it” he said Ford billed Roush.


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smurfslayer

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There was a memo posted on FRF within the last 6 months or so, that purported to be ‘guidelines’ on evaluating modifications and certain makers - Roush among them, had special instructions. I don’t know if it was accurate, but Roush does seem to have the most advantageous tune in that you can preserve at least some powertrain coverage.

This isn’t new. I got static for (Ford) performance catalog parts on my ’97 SVT Mustang, but it was only static, I didn’t get denied for anything; nor did I have reason to within the factory warranty. It did elongate some things; I had the dealer install upper and lower control arms, then 3.73 gears, and they didn’t set the pinion angle correctly. I heard it howling on the way home. Their first attempt at a repair was just as bad and they whined that my control arms were transmitting more NVH into the cab. We disagreed, I asked them to revisit the gear install and they fixed it correctly. I used to live next to a Ford dealer and most of their mechanics raced cars at MIR so they did the bulk of the stuff on my Mustangs, but the gears were at a different dealer. Live and learn.

It took about 12-15 months before there was a solid tune available for the ‘17+ Raptor, and there is definitely going to be even more integration of modules and complexity going forward.
 

FordTechOne

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I don’t think that’s strictly true - and I’ll defer to @FordTechOne on the finer points, but basically Roush provides a part warranty, similar to the way Ford warranties parts on it’s vehicles - so the Roush branded exhaust, air kit, etc. have their own warranties. In addition, Roush offers performance tunes that 1) may necessarily void the Ford factory powertrain warranty 2) can be optionally covered by the Roush powertrain warranty for 3 years / 36k miles - detailed in the 2 long running Roush threads in the Gen2 forums.

I do not have the Roush tune or parts, however a few users advised they do have the tune, installed by an authorized Ford dealer, which gets them the 3/36 Roush powertrain coverage.

I don’t know if Ford ever offered full powertrain coverage an a Roush vehicle or if it was supplementally covered.

As far as I'm aware, Ford has never offered powertrain coverage on any Roush modified vehicle. Even Ford Performance Parts carry a separate warranty from the factory coverage.

You are correct that any Roush modifications result in the warranty coverage being transferred from the factory warranty to the Roush warranty. That applies to the actual component that has been replaced (i.e. exhaust or intake system, as you mentioned) as well as to any factory components affected by that modification. Which, in the case of a tune or supercharger, includes the entire powertrain.
 

realjones88

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Does Ford have the powered by ford program still where you can have performance work done to your vehicle to not void your warranty? If so what are people doing to there Gen2 trucks? Can you change out for larger turbos and or add a tune?

Void your entire warranty no. Now your powertrain warranty...no you cannot expect Ford to warranty your engine if you blow it up and it's tuned, bigger turbos, etc. You can dance around it with pretend justifications all you want, but don't expect them to cover you. Ford Performance does not even offer a tune for the Raptor where they easily could if they so desired.
 
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