Oct build movement?

[Alexjrs]

Well my oct 14 built finnally came in today dealer just sent me this won't be able to pick it up until The Weeknd

Recap
Built October 14
Released December 15
In transit December 30th
At dealer January 12

 

[crash457]

Well my oct 14 built finnally came in today dealer just sent me this won't be able to pick it up until The Weeknd

Recap
Built October 14
Released December 15
In transit December 30th
At dealer January 12

Glad to see Oct build delivered. Enjoy.

 

[03'Darin]

I’ve kind of stuck up for Ford here more than not because I believe they unearthed one or more issues in the early trucks that caused them to hold them back. Obviously, this screwed up ordering vs. delivery customer expectations quite a bit. I can see where the target audience here are enthusiasts, not your run of the mill ecocline driver. When you look at it in that light, I think Ford ought to look quite a bit critically at the Ford Performance vehicle buying process front to back. I know we’re not buying Bentleys here, but there’s a whole lot of room for improvement.

I agree.

It's better for everyone that the issues were taken care of before the trucks shipped. Yes the wait is a PITA and annoying but Ford's lack of communication is what has made this experience more pain full for everyone.

Make sure everyone expresses their opinions and experience one their owners survey from Ford.

 

[Alexjrs]

Dealer sent pics of my October 14 built
Letter from ford for the miles


Also I called up to ford performance for kicks to see if it showed deliver to dealer and they said it's still sitting at the rail yard so don't go by em

 

[Alex]

Finally got my October build today Here it is next to my 2014 trade-in.

 

[Bassman]

I agree.

It's better for everyone that the issues were taken care of before the trucks shipped. Yes the wait is a PITA and annoying but Ford's lack of communication is what has made this experience more pain full for everyone.

Make sure everyone expresses their opinions and experience one their owners survey from Ford.

Darin,
Is the survey the best way to voice our frustration? I notice others emailing, but what do you suggest as the best way? I don't really expect any results, but it couldn't hurt. I see trucks built before and after mine delivered, and getting word that my ETA was pushed back to February has really frustrated me today (If you couldn't tell).

 

[TKS]

I'm not sure why everyone is shocked? This was obviously going to happen. Just be happy they found the issue before shipping the trucks out. All you guys complaining about ordering yours first and not having yet would be beyond pissed if your trucks broke. There would be threads all over about Ford allowing subpar trucks out of the factory. They are in a lose lose with guys like you that are never happy so they will do whatever they can to not make national headlines and avoid recalls. Even with all of your letters going to Mark Fields [emoji23][emoji23][emoji23]


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I think you are missing the point. General consensus is we are happy they tweaked whatever needed tweaking. The core issue is the FILO process. If trucks were released for shipment on 12/17, why does it take 2-4 weeks to get them shipped? During that lull, ZERO communication from Ford. Meanwhile other trucks are straight off the production line and onto a truck/train for quick delivery. That is the issue upsetting many of us. Seems like those of us who are frustrated have a legitimate gripe.

 

[J.Bodolay]

I think you are missing the point....

+1

I have no problem waiting. My 2011 experience with a prematurely released Raptor was a whole lot of "Not much Fun". Communication is the #1 problem, and I will continue to politely let Ford know it. "First in, Last out"...well, that's just salt in the wound.

(edit) 15 Oct Build; 06 Jan Release; _ _ _______ Delivery.

 

[bstoner59]

I think you are missing the point. General consensus is we are happy they tweaked whatever needed tweaking. The core issue is the FILO process. If trucks were released for shipment on 12/17, why does it take 2-4 weeks to get them shipped? During that lull, ZERO communication from Ford. Meanwhile other trucks are straight off the production line and onto a truck/train for quick delivery. That is the issue upsetting many of us. Seems like those of us who are frustrated have a legitimate gripe.

You can think it's legitimate all you want. I think its petty.


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[TKS]

You can think it's legitimate all you want. I think its petty.


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I hope you don't run a business, because if you treated customers like this and could not put yourself in their shoes to see/feel their perspective (saying it is "petty"), you would be out of business soon.