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2013 Ford SVT Raptor Forum (Reply Only)
Tracking a railcar shipment
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<blockquote data-quote="Silver SVT Raptor" data-source="post: 499259" data-attributes="member: 11741"><p>Info on tracking a rail car for other people that have a railcar number and don't know how to track it. I tracked mine the entire time using the CSX #</p><p></p><p>There are two major rail companies.</p><p></p><p>CSX is everything east of the mississippi</p><p>UP is everything west of the mississippi</p><p></p><p>But they all start out on CSX so once they have it in their system they will follow it all the way.</p><p></p><p>So, how do you track your truck on a railcar?</p><p></p><p>First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.</p><p>CSX</p><p>1. Call the CSX 1-800-235-2352 </p><p>2. When prompted for location or weight, press "1" on your phone for location.</p><p>3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt. </p><p>4. When prompted for the car number, say 907048 (or whatever your number is)</p><p>5. When prompted for next car say DONE.</p><p>6. That's it; enjoy your updated status report.</p><p></p><p>Union Pacific</p><p>1. Call UP at 1 800 877-5123 1 800 877-5123</p><p>2. Follow phone prompts for Trace</p><p>3. Say the railcar number complete and clearly. Example CN123456 all together </p><p>4. Listen for your update</p><p></p><p>These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.</p></blockquote><p></p>
[QUOTE="Silver SVT Raptor, post: 499259, member: 11741"] Info on tracking a rail car for other people that have a railcar number and don't know how to track it. I tracked mine the entire time using the CSX # There are two major rail companies. CSX is everything east of the mississippi UP is everything west of the mississippi But they all start out on CSX so once they have it in their system they will follow it all the way. So, how do you track your truck on a railcar? First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track. CSX 1. Call the CSX 1-800-235-2352 2. When prompted for location or weight, press "1" on your phone for location. 3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt. 4. When prompted for the car number, say 907048 (or whatever your number is) 5. When prompted for next car say DONE. 6. That's it; enjoy your updated status report. Union Pacific 1. Call UP at 1 800 877-5123 1 800 877-5123 2. Follow phone prompts for Trace 3. Say the railcar number complete and clearly. Example CN123456 all together 4. Listen for your update These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again. [/QUOTE]
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2013 Ford SVT Raptor Forum (Reply Only)
Tracking a railcar shipment
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