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GEN 1 (2010-2014) Ford SVT Raptor Forums
Ford Raptor Engine Discussion and Performance Mods
Shawn Ellis SSI Tune Review
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<blockquote data-quote="gwpfan" data-source="post: 895210" data-attributes="member: 14481"><p>I am glad to hear your experience went well.</p><p></p><p>I will preface this with I know Shawn has been trying to get into the Raptor and 6.2 market, so to hear he went the extra mile doesn't surprise me.</p><p></p><p>I had a SSI tune and personally dealt with Shawn on my EcoBoost. I walked away from Shawn due to poor customer service, not being able to fix my truck with a 'custom' tune and excuses on why it didn't work every time I called/emailed him.</p><p></p><p>If you do some research in the F150 Forum alone, you will see he is the most controversial tuner by far of all. He seems to have a clan that goes to the far ends to defend him on any negative comments posted. I was a member of the SSI forum as well and can definitely confirm he posts some pretty negative and poor comments to and about others.</p><p></p><p>I dealt with him over a year and a half, paying him more $ along the way as the next tune was that much better and fixed the other issues, or his PC died and he lost my files and had to rebuild so that rebuild was a cost upgrade and then another crash and his backup service also failed along with guys stealing from him, but I'd get a discount for multiple tunes...stories all sounded plausible and a nice guy on the phone. Truck was very fun to drive but had a surging issue he could not fix. I am still convinced it was overbuilding boost causing the blow off to operate and then getting the surge sensation. It would not happen stock. I honestly figured once he fixed my surge issue I would get a tune for my Raptor from him. When I called him the last time he suggested I take it in to Ford and have them look at it. They couldn't find anything but since there was an updated strategy Ford updated it. Well now I needed a new tune file to match my strategy and called Shawn and he wanted more $, with minimal discount as he yet had a newer tune out. I paid for 3 upgrades and none of them worked properly so I wasn't about to pay again. </p><p>Since complaining about my issue of surging on the forum I found many others that walked away from SSI as well with very similar stories "oh your the only one having this issue" "I swear I'll get to the bottom of this and get it figured out"....the other thing is I really think more people are having the issue but it really only shows up in certain situations and especially on longer road trips...</p><p>Again I am glad your experience has been good, but I would caution you and others in the future.</p></blockquote><p></p>
[QUOTE="gwpfan, post: 895210, member: 14481"] I am glad to hear your experience went well. I will preface this with I know Shawn has been trying to get into the Raptor and 6.2 market, so to hear he went the extra mile doesn't surprise me. I had a SSI tune and personally dealt with Shawn on my EcoBoost. I walked away from Shawn due to poor customer service, not being able to fix my truck with a 'custom' tune and excuses on why it didn't work every time I called/emailed him. If you do some research in the F150 Forum alone, you will see he is the most controversial tuner by far of all. He seems to have a clan that goes to the far ends to defend him on any negative comments posted. I was a member of the SSI forum as well and can definitely confirm he posts some pretty negative and poor comments to and about others. I dealt with him over a year and a half, paying him more $ along the way as the next tune was that much better and fixed the other issues, or his PC died and he lost my files and had to rebuild so that rebuild was a cost upgrade and then another crash and his backup service also failed along with guys stealing from him, but I'd get a discount for multiple tunes...stories all sounded plausible and a nice guy on the phone. Truck was very fun to drive but had a surging issue he could not fix. I am still convinced it was overbuilding boost causing the blow off to operate and then getting the surge sensation. It would not happen stock. I honestly figured once he fixed my surge issue I would get a tune for my Raptor from him. When I called him the last time he suggested I take it in to Ford and have them look at it. They couldn't find anything but since there was an updated strategy Ford updated it. Well now I needed a new tune file to match my strategy and called Shawn and he wanted more $, with minimal discount as he yet had a newer tune out. I paid for 3 upgrades and none of them worked properly so I wasn't about to pay again. Since complaining about my issue of surging on the forum I found many others that walked away from SSI as well with very similar stories "oh your the only one having this issue" "I swear I'll get to the bottom of this and get it figured out"....the other thing is I really think more people are having the issue but it really only shows up in certain situations and especially on longer road trips... Again I am glad your experience has been good, but I would caution you and others in the future. [/QUOTE]
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GEN 1 (2010-2014) Ford SVT Raptor Forums
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Shawn Ellis SSI Tune Review
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