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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Ford dealership denied warranty claim on my 3 week old truck....
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<blockquote data-quote="smurfslayer" data-source="post: 1264643" data-attributes="member: 21926"><p>part of the reason i’ve previously advocated for an extremely thorough pre-signing exam and photoshoot, followed by test drive and more inspection, is that I missed a curbed wheel on the last car I bought back in ’06. And it was not a small scuff, it was half the wheel edge. I drove it literally the 5 miles to my house and that was it. When I noticed, I was pretty disappointed in myself, but I called my sales guy. They covered it. </p><p></p><p>I think what your local dealer did here was not just seriously bad customer service, it is an exceedingly bad example for both Ford and the dealer. </p><p></p><p>remove the stickers: Sure, you can do this, but the general consumer market considers this a depreciating mod. WE Raptor owners may feel strongly that the stickers don’t enhance the total ownership experience, but they’re a $1k purchase option that if you remove, may actually hurt your resale or trade value. </p><p></p><p>why do we have stickers? So ford can make more money on the trucks. Honestly, how many of us saw the graphics package and said to ourselves and/or significant others: “dayum! them stickers dope, yo. Ima get me some stickers” I don’t see a big show of hands, so not many. But, If Ford puts them on 85% of the dealer stock trucks, they’re getting bought, every single one of them. The Raptor tax is alive and well.</p><p></p><p>I do agree, that it’s a lot to be worked up over a set of stickers that you and many here don’t care for. and I’d like to think my older adult self would handle this situation better than my younger adult self did when I had to file a lemon law suit.</p><p></p><p>But no, I am pretty confident in your shoes I’d drop pretty much every other project I had going, and devote my sole attention to costing this $hit dealer money in any legal way, shape and form I could. </p><p></p><p>I’d definitely dump money into a lawyer to at least start with the “strongly worded letter” to Ford C/S, but, I would also entertain suing the dealer individually for ******** up the stickers worse, misrepresenting the issue to Ford and keep the cost low so as to -possibly- keep the issue in small claims court. I’d start a website if I had to, hire some folks to represent on their social media presence about how bad their service is, maybe take a few pictures while browsing their inventory, to investigate for possible illegal hazmat waste disposal, violations of local ordinances, you name it. Until they acquiesced, or I’d managed to cost them a significant amount of money. </p><p>Again, I’m not advocating illegal action, only suggesting things that, although often overlooked, and are perfectly legal for you to bring to the relevant authorities’ attention can cost a dealer a significant financial penalty and make them reevaluate their practices. Recorders are great for this, especially if you catch some of them referring to customers with derogatory, foul or ----ist language. The latter plays particularly well in virtue signaling social media outlets. </p><p></p><p>My experience has been that it’s rare to find a dealer this pig headed, but you seem to have found them. </p><p></p><p>I can’t fault you for being ticked off, I would be too. Frankly, your local dealer dissed you, and they should make it right. Still, your quality of life will be better by not going down the path that I am pretty confident I would. </p><p></p><p>I hope Ford and your local dealer unf*cks themselves and makes this right. </p><p></p><p>Good luck!</p></blockquote><p></p>
[QUOTE="smurfslayer, post: 1264643, member: 21926"] part of the reason i’ve previously advocated for an extremely thorough pre-signing exam and photoshoot, followed by test drive and more inspection, is that I missed a curbed wheel on the last car I bought back in ’06. And it was not a small scuff, it was half the wheel edge. I drove it literally the 5 miles to my house and that was it. When I noticed, I was pretty disappointed in myself, but I called my sales guy. They covered it. I think what your local dealer did here was not just seriously bad customer service, it is an exceedingly bad example for both Ford and the dealer. remove the stickers: Sure, you can do this, but the general consumer market considers this a depreciating mod. WE Raptor owners may feel strongly that the stickers don’t enhance the total ownership experience, but they’re a $1k purchase option that if you remove, may actually hurt your resale or trade value. why do we have stickers? So ford can make more money on the trucks. Honestly, how many of us saw the graphics package and said to ourselves and/or significant others: “dayum! them stickers dope, yo. Ima get me some stickers” I don’t see a big show of hands, so not many. But, If Ford puts them on 85% of the dealer stock trucks, they’re getting bought, every single one of them. The Raptor tax is alive and well. I do agree, that it’s a lot to be worked up over a set of stickers that you and many here don’t care for. and I’d like to think my older adult self would handle this situation better than my younger adult self did when I had to file a lemon law suit. But no, I am pretty confident in your shoes I’d drop pretty much every other project I had going, and devote my sole attention to costing this $hit dealer money in any legal way, shape and form I could. I’d definitely dump money into a lawyer to at least start with the “strongly worded letter” to Ford C/S, but, I would also entertain suing the dealer individually for ******** up the stickers worse, misrepresenting the issue to Ford and keep the cost low so as to -possibly- keep the issue in small claims court. I’d start a website if I had to, hire some folks to represent on their social media presence about how bad their service is, maybe take a few pictures while browsing their inventory, to investigate for possible illegal hazmat waste disposal, violations of local ordinances, you name it. Until they acquiesced, or I’d managed to cost them a significant amount of money. Again, I’m not advocating illegal action, only suggesting things that, although often overlooked, and are perfectly legal for you to bring to the relevant authorities’ attention can cost a dealer a significant financial penalty and make them reevaluate their practices. Recorders are great for this, especially if you catch some of them referring to customers with derogatory, foul or ----ist language. The latter plays particularly well in virtue signaling social media outlets. My experience has been that it’s rare to find a dealer this pig headed, but you seem to have found them. I can’t fault you for being ticked off, I would be too. Frankly, your local dealer dissed you, and they should make it right. Still, your quality of life will be better by not going down the path that I am pretty confident I would. I hope Ford and your local dealer unf*cks themselves and makes this right. Good luck! [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Ford dealership denied warranty claim on my 3 week old truck....
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