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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Ford dealership denied warranty claim on my 3 week old truck....
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<blockquote data-quote="mr_beaverhousen" data-source="post: 1264562" data-attributes="member: 23489"><p>First congrats on the purchase.</p><p></p><p>I get you’re frustrated with the dealer but all the dealer does for physical claims is they take a photo and it’s sent to corporate for approval. I had a power folding mirror on another Ford that failed. Part of the claim process was that a photo needed to be taken of the mirror for the warranty claim to be accepted to verify there was no exterior damage.</p><p></p><p>I think you need to think of the bottom line. If you like the truck, are OK with the stickers being removed as you stated, you shouldn’t be stating to the corporate rep that you would return the truck over this IMHO. When you say that, they are looking at it from a lemon law perspective, and a defective sticker isn’t going to be a very good argument for a buyback. </p><p></p><p>If you like the sticker keep fighting with corporate for a replacement or drive back to the purchasing dealer for a replacement as they stated it wouldn’t be an issue. </p><p></p><p>I hope you find resolution to this matter.</p></blockquote><p></p>
[QUOTE="mr_beaverhousen, post: 1264562, member: 23489"] First congrats on the purchase. I get you’re frustrated with the dealer but all the dealer does for physical claims is they take a photo and it’s sent to corporate for approval. I had a power folding mirror on another Ford that failed. Part of the claim process was that a photo needed to be taken of the mirror for the warranty claim to be accepted to verify there was no exterior damage. I think you need to think of the bottom line. If you like the truck, are OK with the stickers being removed as you stated, you shouldn’t be stating to the corporate rep that you would return the truck over this IMHO. When you say that, they are looking at it from a lemon law perspective, and a defective sticker isn’t going to be a very good argument for a buyback. If you like the sticker keep fighting with corporate for a replacement or drive back to the purchasing dealer for a replacement as they stated it wouldn’t be an issue. I hope you find resolution to this matter. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Ford dealership denied warranty claim on my 3 week old truck....
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