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<blockquote data-quote="Oldfart" data-source="post: 2021690" data-attributes="member: 25546"><p>That sucks you are getting treated badly, but it sounds like you need a different dealer, not a different brand. My dealer has always treated me really well. They would have had me pick up my truck and bring it back when the part comes. There is someone at my truck in under a minute when I pull into the drive through to drop it off. My loaner is always ready when I drop off my truck, a 30 second walk from where they took my truck. The techs are on top of things.</p><p></p><p>The only issue I ever had was when the front attachment of the bottom part of the passenger seat cover came loose and had to be replaced with a new seat cover. It was very poorly fitted when I picked it up. They knew it and were thinking it would get better with time and being in the sun. I wasn't happy with that, and they knew it, but were unsure what to do about it. I called Ford and they made an appointment with a different dealer who fixed it to look like new. The day after I got it back from the other dealer, my dealer called me to ask if I wanted it taken to an upholstery shop to have them make it better, on their dime. There are good dealers out there.</p></blockquote><p></p>
[QUOTE="Oldfart, post: 2021690, member: 25546"] That sucks you are getting treated badly, but it sounds like you need a different dealer, not a different brand. My dealer has always treated me really well. They would have had me pick up my truck and bring it back when the part comes. There is someone at my truck in under a minute when I pull into the drive through to drop it off. My loaner is always ready when I drop off my truck, a 30 second walk from where they took my truck. The techs are on top of things. The only issue I ever had was when the front attachment of the bottom part of the passenger seat cover came loose and had to be replaced with a new seat cover. It was very poorly fitted when I picked it up. They knew it and were thinking it would get better with time and being in the sun. I wasn't happy with that, and they knew it, but were unsure what to do about it. I called Ford and they made an appointment with a different dealer who fixed it to look like new. The day after I got it back from the other dealer, my dealer called me to ask if I wanted it taken to an upholstery shop to have them make it better, on their dime. There are good dealers out there. [/QUOTE]
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Ford Raptor Forums - General Information
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