mesposito
Member
- Joined
- May 13, 2011
- Posts
- 30
- Reaction score
- 6
First of all, 2012 tuxedo black purchased - has everything but bed step.
Now, onto one of my worst car purchased EVER. I must preface this by saying that I am 34 years old and in that short time I have been blessed enough to be able to purchase 44 new cars (I'm not saying that I have 44 cars - I am saying that I have purchased that many and have thus walked through a typical vehicle transaction 44 times). I currently own 2012 Ford Raptor, 2012 Cadillac Escalade ESV, 2012 Audi A8L and 2012 Lamborghini Gallardo.
I had a 2011 Ford Raptor and was very impressed with it but I was mistakenly swept away by a 2012 Cadillac EXT (truck). I quickly became unhappy with the vehicle and decided I wanted to go back to a Raptor. I launched my quest to find one and without any thought I went to my closest Ford dealer (Koons Ford in Sterling, Virginia) where I originally purchased my 2011 model. I knew that they would have 1 or 2 Raptors in stock and I was ready to purchase.
I go in there, explain my situation, let them know that not only did I buy my 2011 Raptor at this dealership but I have bought 4 other vehicles. I let them know that I have my trade and the evaluating process unfolds. After the "used car manager" looked at the vehicle (owned for 3 months and it had 500 miles on it) he starts putting together a number. Now, the sticker on this car new is $71,000 (that's fully loaded). I owed $58,000 on the car. Having been through MANY auto transactions I know that the first number that comes out of the block isn't always the best one but it is fairly close to what you think it might be. Not this time. The offer - $38,000. For a 2012 Cadillac EXT, fully loaded with 500 miles on it.
To say I was pissed would be a huge understatement. There was no other customers in the dealership and my "salesman" was VERY green. I quickly asked him who at the managers desk had put that number on the car. He wouldn't answer. I immediately headed over to the desk and demanded to know who had come up with this price and how. No one would answer or look at me. I then reminded them of the fact that I purchased my 2011 Raptor here and four other new Ford cars (and they could look that up in there system to verify). I let them know that they had just lost my business. That offer was not the start of a negotiation - it was an insult. They told me "good luck trying to get a Raptor." I left PISSED.
Two days later I found myself at Sheehy Ford in Warrenton, Virginia. I walked into the dealership and told them I was interested in one of their Raptors. Had them look at my Cadillac and within 5 minutes they had put $60,000 on it. We negotiated a bit more and the deal was closed.
Even though I am elated to have my new Raptor I am still pissed at how Koons Sterling Ford handled the situation - especially to a 5 time repeat customer. I've been kicking around all the normal responses in my head - letter to owner, letter to sales manager, letter to Ford, etc. The one that really sticks in my head is to drive my new Raptor into the parking lot, hop out, go right up to the "manager's desk" and say "remember me...that's my 2012 Raptor...BIG mistake..." Or, do the same with my Lamborghini (still has new temp tags).
Any other ideas would be much appreciated.
Now, onto one of my worst car purchased EVER. I must preface this by saying that I am 34 years old and in that short time I have been blessed enough to be able to purchase 44 new cars (I'm not saying that I have 44 cars - I am saying that I have purchased that many and have thus walked through a typical vehicle transaction 44 times). I currently own 2012 Ford Raptor, 2012 Cadillac Escalade ESV, 2012 Audi A8L and 2012 Lamborghini Gallardo.
I had a 2011 Ford Raptor and was very impressed with it but I was mistakenly swept away by a 2012 Cadillac EXT (truck). I quickly became unhappy with the vehicle and decided I wanted to go back to a Raptor. I launched my quest to find one and without any thought I went to my closest Ford dealer (Koons Ford in Sterling, Virginia) where I originally purchased my 2011 model. I knew that they would have 1 or 2 Raptors in stock and I was ready to purchase.
I go in there, explain my situation, let them know that not only did I buy my 2011 Raptor at this dealership but I have bought 4 other vehicles. I let them know that I have my trade and the evaluating process unfolds. After the "used car manager" looked at the vehicle (owned for 3 months and it had 500 miles on it) he starts putting together a number. Now, the sticker on this car new is $71,000 (that's fully loaded). I owed $58,000 on the car. Having been through MANY auto transactions I know that the first number that comes out of the block isn't always the best one but it is fairly close to what you think it might be. Not this time. The offer - $38,000. For a 2012 Cadillac EXT, fully loaded with 500 miles on it.
To say I was pissed would be a huge understatement. There was no other customers in the dealership and my "salesman" was VERY green. I quickly asked him who at the managers desk had put that number on the car. He wouldn't answer. I immediately headed over to the desk and demanded to know who had come up with this price and how. No one would answer or look at me. I then reminded them of the fact that I purchased my 2011 Raptor here and four other new Ford cars (and they could look that up in there system to verify). I let them know that they had just lost my business. That offer was not the start of a negotiation - it was an insult. They told me "good luck trying to get a Raptor." I left PISSED.
Two days later I found myself at Sheehy Ford in Warrenton, Virginia. I walked into the dealership and told them I was interested in one of their Raptors. Had them look at my Cadillac and within 5 minutes they had put $60,000 on it. We negotiated a bit more and the deal was closed.
Even though I am elated to have my new Raptor I am still pissed at how Koons Sterling Ford handled the situation - especially to a 5 time repeat customer. I've been kicking around all the normal responses in my head - letter to owner, letter to sales manager, letter to Ford, etc. The one that really sticks in my head is to drive my new Raptor into the parking lot, hop out, go right up to the "manager's desk" and say "remember me...that's my 2012 Raptor...BIG mistake..." Or, do the same with my Lamborghini (still has new temp tags).
Any other ideas would be much appreciated.
