Raptor Community - Stock 2.5 shock rebuild exchange program.

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FarFromStock

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I'm not going to do the exchange program but will be sending an extra set that I recently picked up. How do most people ship them to you? What sort of packaging? Should I remove the coil springs or ship them complete?
 

Hopscotch

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I'm not going to do the exchange program but will be sending an extra set that I recently picked up. How do most people ship them to you? What sort of packaging? Should I remove the coil springs or ship them complete?
I sent my spares in, didn't do the exchange. I sent them in a big enough box and wrapped them in plenty of bubble wrap. I think they send you a label for UPS. Definitely remove the coils, unnecessary weight and adds to shipping cost.

Sent from my XT1585 using Tapatalk
 

Doug

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Is turnaround still a day? I have the front passenger shock leaking a bit but all others are dry. My truck only has 26k miles and thinking I want to see if ford will replace it under warranty and then send all 4 to you to get rebuilt, flutter, stage 2, nitrogen fill.
 

grancuda

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Is turnaround still a day? I have the front passenger shock leaking a bit but all others are dry. My truck only has 26k miles and thinking I want to see if ford will replace it under warranty and then send all 4 to you to get rebuilt, flutter, stage 2, nitrogen fill.

They did all four of ours last week and the turn around time was still a day. Did a Rebuild, flutter stack, mid perch, Schrader valves and replaced 2 worn bushing.
 
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