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Super positive: Rick at Freedom Motorsports

This is a discussion on Super positive: Rick at Freedom Motorsports within the Sales Feedback forums, part of the Ford Raptor Classifieds Forum category!
I recently placed an order with Rick at Freedom Motorsports for a BAK MX4 bed cover for my new Raptor. ...

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  • 1 Post By matt33

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Old 06-08-2017, 09:55 PM   #1 (permalink)
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Default Super positive: Rick at Freedom Motorsports
I recently placed an order with Rick at Freedom Motorsports for a BAK MX4 bed cover for my new Raptor. The cover sustained some damage prior to arriving at my home.

I contacted Rick who went above and beyond to help me. Though this issue was not his fault and was completely beyond his control, he sent me a replacement cover the next business day. In fact, he had a replacement cover on the way before I ever even re-packaged the damaged cover. He even helped arrange for UPS to pick up the old cover at my home using a return label that he provided.

He could have simply told me to take this matter up with BAK, but by sending a complete replacement cover before I even returned the old one, he went above and beyond to help me. I wanted to take a moment and post this positive review of Rick and Freedom Motorsports to assure any potential customers that they run a first class outfit. They have earned my future business.

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