Serious or potential issue?

  • Thread starter Deleted member 12951
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D

Deleted member 12951

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Saw this. Take to dealer or something I could have done when off-roading?

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OP
OP
D

Deleted member 12951

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Wow, pretty impressed with this service advisor at the dealership I started going to since the one closer to me was so terrible. I emailed him at his work email, thinking to just get a reply or call on Tuesday since today is labor day and in less than an hour, he responds from his personal email that first thing Tuesday, he will be ordering parts and get me scheduled for a visit. Wow....
 

Greybeard

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Wow, pretty impressed with this service advisor at the dealership I started going to since the one closer to me was so terrible. I emailed him at his work email, thinking to just get a reply or call on Tuesday since today is labor day and in less than an hour, he responds from his personal email that first thing Tuesday, he will be ordering parts and get me scheduled for a visit. Wow....

If only all dealerships were that way
 

The Macf

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Wow, pretty impressed with this service advisor at the dealership I started going to since the one closer to me was so terrible. I emailed him at his work email, thinking to just get a reply or call on Tuesday since today is labor day and in less than an hour, he responds from his personal email that first thing Tuesday, he will be ordering parts and get me scheduled for a visit. Wow....

Add it to the dealership thread. Look down.
 

FordService

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Wow, pretty impressed with this service advisor at the dealership I started going to since the one closer to me was so terrible. I emailed him at his work email, thinking to just get a reply or call on Tuesday since today is labor day and in less than an hour, he responds from his personal email that first thing Tuesday, he will be ordering parts and get me scheduled for a visit. Wow....

Sounds like an awesome dealership, Rick! Did you drop your truck off at the dealership yet? As always, I'm here if you need me to get involved.

Crystal
 
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D

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Sounds like an awesome dealership, Rick! Did you drop your truck off at the dealership yet? As always, I'm here if you need me to get involved.



Crystal


Nope. Haven't heard a thing yet but did send a follow up email to him.
UPDATE: Guess he didn't order parts like he said. Now I have to take it in for them to look at it. It was too good to be true....

If the boot is tore or has a crack in it, is that typically covered under warranty?
 
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FordService

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Nope. Haven't heard a thing yet but did send a follow up email to him.
UPDATE: Guess he didn't order parts like he said. Now I have to take it in for them to look at it. It was too good to be true....

If the boot is tore or has a crack in it, is that typically covered under warranty?

Thanks for the update, Rick. I can't make the call on warranty decisions, but I can have your CSM look into it for you. How many miles are on your Raptor?

Crystal
 
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D

Deleted member 12951

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Thanks for the update, Rick. I can't make the call on warranty decisions, but I can have your CSM look into it for you. How many miles are on your Raptor?

Crystal


2014 with 23,300 miles

I am going to the dealer today
 
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