Originally Posted by Phyguy
Glad it worked out. Is your faith in your dealership any lower from the ordeal?
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not at all. they made it right. i realize that removing the dash, console and seats to dig out the blend doors wasn't an easy task. something was bound to go wrong, which was the original reason for this thread. at the end of the day they made it right which is all that matters.
back in 2010 these guys ordered me a Raptor and I was told the usual 6-8 week wait time. 3 weeks later, they called me on a Friday afternoon out of the blue and said "we found you a Raptor just like you ordered in NY and got it for you"
I was like WHAT?!? REALLY?!?
the guy said "it will be here in an hour, come down and sign the paperwork, you'll drive it home today". I almost had a heart attack, left work without telling anyone and went right down there. i woke up not even thinking about the Raptor and went to bed a happy man that night.
ever since then, they have treated me and my truck with respect and ultimately have addressed every issue I've had. i would be proud to refer anyone to this dealership.
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