4 Wheel Drive Question. Any Ford service managers on here?

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Dusty Bottoms

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FRF,

I'm having some issues with my 4-wheel drive system. When I'm in 2WD, I have no grinding/rubbing noises at all. When I engage 4WD Hi, I get a pretty noticable mechanical rubbing/friction/grinding type noise. I have searched these types of noises but it seems a lot of people have this issue while in 2WD and having issues with their IWEs. I don't think this is the same issue.

When I accelerate the noise gets louder but it also gets louder when coasting. The sound goes away when I switch back into 2WD and apply throttle. I took the truck into the Ford dealership today in order to show them the problem. I drove around the service technician and showed them the sounds and after hearing the sounds they agreed that there was an issue.

Later in the day I got a call from the service tech saying that there isnt issues with hearing that sound while in 4WD Hi and that its a normal sound.

I have driven other 4WD equipped trucks, including a 2012 FX4 and have never experienced this while in 4WD-Hi. Nothing of the sort at all. Is this a normal thing? Should I call the dealership out on BS? Any for regional service managers that I could contact in case the dealership tries not to fix an issue?

The truck is a 2012 SCREW with 50k on it. Thanks for the help in advance.
 

Raven13

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Dealer is full of it. My Raptor sounds the same in 2 or 4wd. My 91 Bronco doesn't make any noise in 4 hi or low. I've owned several F-250's in the past all of which were 4wd and none of them made grinding sounds in 4wd. I'd take it back to dealer or take it to a different one.
 

Yukon Joe

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Dusty Bottoms

Dusty Bottoms

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Dealer is full of it. My Raptor sounds the same in 2 or 4wd. My 91 Bronco doesn't make any noise in 4 hi or low. I've owned several F-250's in the past all of which were 4wd and none of them made grinding sounds in 4wd. I'd take it back to dealer or take it to a different one.

Thanks for the info!

@Dusty Bottoms - you are getting the run around. You are correct, that noise is not normal. Keep pushing the dealer, or find a new dealer.

@Yukon Joe :baby: :baby:
Drive your raptor here!!!!
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Post a pic ofyour Raptor here:
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Vote for a pic here: vvvvvvvvvvvv
http://www.fordraptorforum.com/showthread.php?p=1010757

That's what I figured as well.

Do either one of you know a Ford Service Rep or something of the like on the forum?
 

Yukon Joe

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Thanks for the info!



That's what I figured as well.

Do either one of you know a Ford Service Rep or something of the like on the forum?
Chrystal @FordService used to be here, but she no longer maintains the account. If you view her last post, she said to find her in the book of faces (Facebook)

Keep us posted.

@Yukon Joe :baby: :baby:
Drive your raptor here!!!!
www.runraptorrun.com
( * Y * )

Post a pic ofyour Raptor here:
http://www.fordraptorforum.com/showthread.php?p=1010754
♤♤♤♤♤♤♤♤♤♤♤♤♤♤♤♤♤♤♤♤

Vote for a pic here: vvvvvvvvvvvv
http://www.fordraptorforum.com/showthread.php?p=1010757
 
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