Issue with order.

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t_j

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I sent you the following message on 01-12-2015 at 03:09 PM via private message:

Hey,

I finally got the label for the return. Could I get the tracking number for the replacements please?

Thanks

Tom


I also sent you the following email on Jan 9th at 7:28 PM in response to the email with the return shipping label:

Awesome thank you!

Could you provide the tracking number for the replacements please?

Thanks

Can you please send me the tracking number?
 
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So I am going to post this because the entire thread here was about our lack of customer service.

We are now a month past when return labels were sent. Customers have new products in their hands and they were sent pre paid labels.... to on avail they will not respond to emails or anything now.... product has not been sent back... so even when we send labels the customers still dont send the product back....

This is why we required in the past for customer to send the product back before new stuff is sent...

Amazing how we are the bad guys yet we are the ones getting screwed out of free products. ....


Sorry for the rant but it is only fair to question the situation.
 
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