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Caution Rogue's LEDs and morals


This is a discussion on Caution Rogue's LEDs and morals within the Rogue Racing forums, part of the Ford Raptor Forum Supporting Vendors category!
One year warranty on a $700 light bar is kind of embarrassing. Sell quality the first time around and avoid ...


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Old 09-22-2015, 12:30 AM   #21 (permalink)
 
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One year warranty on a $700 light bar is kind of embarrassing. Sell quality the first time around and avoid lumping company standards with junk Chinese parts. Just my $.07.
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Old 09-22-2015, 12:55 AM   #22 (permalink)
 
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As I sell manufactured parts from other company's to an end user, and frequently have to deal with warranty issues out of my control, i'll say this much. 1 year warranty is pretty standard practice, saying that I've never had a problem giving or receiving warranty in full for parts within the first month past when the warranty expires. For very good customers, I will extend the warranty period beyond that.
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Old 09-22-2015, 10:08 AM   #23 (permalink)
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Originally Posted by Raptizzle View Post
One year warranty on a $700 light bar is kind of embarrassing. Sell quality the first time around and avoid lumping company standards with junk Chinese parts. Just my $.07.
Not really. You'd pay about 900-1000 for a M&R, which is a 2 or 3 year warranty. You'd pay 1500-2000 for anything else with a much longer warranty/lifetime warranty.

Or, take your shot buying your own light bars on Amazon/eBay, which have a 30-day warranty...

It's not like @Rogue Racing doesn't offer other light brands, make the specific brackets for said other lights, and ensure proper fitment with their bumpers.

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Old 09-22-2015, 10:55 PM   #24 (permalink)
 
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Hey @Rogue Racing , I'm the second owner of a Throttle Bumper originally purchased a few years ago by someone else.

Anyway -

I bumped into a big rock while on a Raptor Run in Colorado, and some of the powder coating came off.

Could you warranty me a new bumper? I haven't sent you an email or tried to call you. What's up with the slow customer service?

Jeez.........

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Old 09-23-2015, 12:32 AM   #25 (permalink)
 
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You get what you pay for with led light bars. My Rigid has been going strong since 2011.


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Old 09-23-2015, 01:18 AM   #26 (permalink)
 
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I find the the accusation Rogue has questionable morals to be hilarious. If anything the OP has questionable morals. Most electronics carry only a 1 year warranty. Apple only has a one year warranty.

The OP wants Rogue to take a financial loss on a light bar which is out of warranty. Rogue can not send the unit back to the manufacturer so they would take the loss. It's common sense that any light bar under 1000 is chinese and that you're taking a gamble on quality but for some it's worth the gamble to save a good chunk of change.

The moral thing to do would to suck it up and buy a new light bar or just live with the light bar as is. Not to accuse Rogue of having questionable morals which in itself is immoral because your accusation is false.


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Old 09-23-2015, 04:11 AM   #27 (permalink)
 
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Zip ties and duct tape work wonders. That's all I got.
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Old 09-23-2015, 09:48 AM   #28 (permalink)
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i love this thread
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Old 09-23-2015, 10:21 AM   #29 (permalink)
 
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Originally Posted by Jimbo View Post
i love this thread
As soon as somebody mentions zipties, you fall in love with a thread!
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Old 09-28-2015, 02:10 AM   #30 (permalink)
 
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In the defense of the Chinese lightbar company, their lights are being sold to Raptor owners. Typically the LEDs for Raptors only need to work a few times a year for a couple of minutes each time.


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