wasabigrinch
Member
- Joined
- Mar 25, 2017
- Posts
- 19
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- 1
Hi Everyone, I didn't see any other threads on this, but please let me know if I've missed something.
Here's the gist of it. I picked up my Raptor out of state on Tuesday, drove it 1000 miles, and it lost power to the wheels. I had it towed to a local dealership (still 800 miles from home), and they suspected the transfer case. When they opened it up, they said it looked like a bomb went off. There was metal all over the place, and the shift rod was blown to bits.
I decided to fly home (Idaho), and the truck is still at the dealership in South Dakota. Dealer said it could take weeks to get parts and get things back together properly.
A few questions: Is the Raptor transfer case different from a standard F150 case? Is this likely a standalone issue that a dealer can easily fix, or do you think there are other potential issues that I should be concerned with? Would I have some luck with a buyback and swap with another Raptor?
I've contacted the warranty reps, regional customer service manager, the dealership I bought from, and I even left a message for the executive team. Anyone else I should talk with to expedite the process?
I love the truck, but this isn't living up to the quality I was hoping for thus far. Any additional insight would be appreciated. Thanks!
Here's the gist of it. I picked up my Raptor out of state on Tuesday, drove it 1000 miles, and it lost power to the wheels. I had it towed to a local dealership (still 800 miles from home), and they suspected the transfer case. When they opened it up, they said it looked like a bomb went off. There was metal all over the place, and the shift rod was blown to bits.
I decided to fly home (Idaho), and the truck is still at the dealership in South Dakota. Dealer said it could take weeks to get parts and get things back together properly.
A few questions: Is the Raptor transfer case different from a standard F150 case? Is this likely a standalone issue that a dealer can easily fix, or do you think there are other potential issues that I should be concerned with? Would I have some luck with a buyback and swap with another Raptor?
I've contacted the warranty reps, regional customer service manager, the dealership I bought from, and I even left a message for the executive team. Anyone else I should talk with to expedite the process?
I love the truck, but this isn't living up to the quality I was hoping for thus far. Any additional insight would be appreciated. Thanks!